Sr. Manager Store Lifecycle Operations and Optimization

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Job Duties and Responsibilities

• Define and own the enterprise Store Operations lifecycle strategy for new store openings, remodels, store closures, and pop up/special events, including operating models, governance standards, and engagement expectations. Travel to stores as needed at key lifecycle moments to observe execution, support field teams, and capture insights that inform strategy and continuous improvement. Travel is variable based on business need and does not follow a fixed cadence.

• Own and manage the integrated Store Operations lifecycle timeline in alignment with Store Growth & Experience plans or enterprise/business initiatives, from early planning through post‑open stabilization or store exit. Ensure operational readiness considerations are embedded early and consistently.

• Serve as the primary Store Operations liaison across Store Growth and Experience, Central Operations, Field Operations, and Store Leadership. Translate lifecycle strategy into clear operational standards, deployment expectations, and execution guardrails. Partner closely with Field Operations to co-develop lifecycle standards informed by store realities and post-project learnings. Ensure consistent and repeatable execution across all store lifecycle activities. Provide operationally focused updates and materials that clearly outline readiness status, risks, trade-offs, and resource or investment implications to support leadership decision making.

• Manage Store Operations enhancement requests within approved budgets, in partnership with Field Leadership and Finance, including fixtures, backroom enhancements, and operational support investments. Evaluate return on investment while balancing capital discipline with execution quality.

• Manage and develop direct report(s) responsible for lifecycle and new store operations documentation, ensuring processes are clearly defined, repeatable, and continuously improved based on field feedback and post‑project learnings.

QUALIFICATIONS:

• Bachelor's Degree in Business, Operations, Supply Chain, or related field. Master’s degree preferred.

• 3-5 years experience in enterprise retail store operations, program or lifecycle management, cross‑functional operational leadership, financial or capital budget management, field operations support at scale, retail experience a plus but not necessary

• Ability to adapt to various types of work

• Strong inter-personal skills required

• Enjoys a fast-paced work environment

• Organizational skills

• "Know your audience" and communication skills a plus

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

• Cameras must be on during all virtual interviews.

• AI tools are not permitted to be used by the candidate during any part of the interview process.

• Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!