Strong organizational and customer service skills.
Must be knowledgeable regarding applicable local, state, and federal regulations related to the hiring process and employment.
Strong verbal and written communications skills.
Ability to work as a team while focusing on details.
Ability to maintain the highly confidential nature of claims specialist work.
JOB SPECIFICATIONS:
Responsible for overall duties at operation such as hiring/terminations, counseling, administrative duties, client relations, FAA/TSA relations, training, payroll processing, client invoicing, State licensing, scheduling, and employee relations.
Must be familiar with all FAA/TSA regulations.
Ensure implementation of the Safety Management System (SMS)
Implement safety plan for station
Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary
Actively participate in the Safety Management System (SMS)
Responsible for hiring all personnel for airport location.
Act as a Customer Service Representative and manage all job functions..
Must be knowledgeable in assisting personnel with all types of paperwork (new hire, insurance, training procedures, FAA regulation paperwork).
Train/retrain all personnel Airline/Airport and procedures, safety procedures, and company policies and procedures.
Must be familiar with all state regulations regarding hiring and termination of personnel.
Complete and maintain personnel files on premises, while sending copy to main office.
Monitor all Officer licenses/registrations insuring compliance with all state and federal regulations.
Monitor WOTC Program.
Responsible for the scheduling of all airport employees insuring adequate coverage at all times.
Act as liaison among local airport/airline managers, FAA representatives and company.
Monitor the behavior and performance of all employees. Counsel and report employees whose performance or behavior falls below company standards.
Termination of employees and forwarding appropriate reports to the state for license compliance.
Responsible for all F.A.A. and company required reports.
Remain constantly aware of the safety needs of airport locations.
Responsible for monitoring paperwork. Report new hires, re-hires, terminations, and weekly payroll in a timely manner.
Maintain good employee relations at Airport sites. Handle employee problems in an efficient and effective manner.
Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
Utilize appropriate communications channels and maintain records, reports and files as required.
Must be attired in proper uniform as directed by company officials and identification and radiation badges must always be visible.
Adhere to company policies and procedures and participate in achievement of company objectives.
Utilize company equipment, supplies and resources in a conscientious, cost effective manner.
Perform quality assurance service audits as directed to conform to client specifications and/or procedures. Ability to analyze and trend audit results.
Perform other duties as requested.
Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
Attend meetings and in-services as required.
Utilize appropriate communications channels and maintain records, reports and files as required.
Must be in proper uniform or business attire as directed by company officials.
Adhere to company policies and procedures and participate in achievement of company objectives.
Perform other duties as requested.REQUIREMENTS:
Motivated leaders who are willing to roll-up their sleeves and work alongside the employees
At least 3 years of progressive management experience
Operations, Airline or Hospitality experience required.
Willingness and ability to relocate if currently living outside of West Palm Beach area.
Excellent communication skills
Strong computer skills; Word, Excel, data entry skills
Flexibility, multitasking and experience working in a changing environment
QualificationsEDUCATION & EXPERIENCE:
High school diploma or equivalent.
College preferred.
Strong organizational and customer service skills.
Must be knowledgeable regarding applicable local, state, and federal regulations related to the hiring process and employment.
Strong verbal and written communications skills.
Ability to work as a team while focusing on details.
Ability to maintain the highly confidential nature of claims specialist work.
JOB SPECIFICATIONS:
Responsible for overall duties at operation such as hiring/terminations, counseling, administrative duties, client relations, FAA/TSA relations, training, payroll processing, client invoicing, State licensing, scheduling, and employee relations.
Must be familiar with all FAA/TSA regulations.
Ensure implementation of the Safety Management System (SMS)
Implement safety plan for station
Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary
Actively participate in the Safety Management System (SMS)
Responsible for hiring all personnel for airport location.
Act as a Customer Service Representative and manage all job functions..
Must be knowledgeable in assisting personnel with all types of paperwork (new hire, insurance, training procedures, FAA regulation paperwork).
Train/retrain all personnel Airline/Airport and procedures, safety procedures, and company policies and procedures.
Must be familiar with all state regulations regarding hiring and termination of personnel.
Complete and maintain personnel files on premises, while sending copy to main office.
Monitor all Officer licenses/registrations insuring compliance with all state and federal regulations.
Monitor WOTC Program.
Responsible for the scheduling of all airport employees insuring adequate coverage at all times.
Act as liaison among local airport/airline managers, FAA representatives and company.
Monitor the behavior and performance of all employees. Counsel and report employees whose performance or behavior falls below company standards.
Termination of employees and forwarding appropriate reports to the state for license compliance.
Responsible for all F.A.A. and company required reports.
Remain constantly aware of the safety needs of airport locations.
Responsible for monitoring paperwork. Report new hires, re-hires, terminations, and weekly payroll in a timely manner.
Maintain good employee relations at Airport sites. Handle employee problems in an efficient and effective manner.
Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
Utilize appropriate communications channels and maintain records, reports and files as required.
Must be attired in proper uniform as directed by company officials and identification and radiation badges must always be visible.
Adhere to company policies and procedures and participate in achievement of company objectives.
Utilize company equipment, supplies and resources in a conscientious, cost effective manner.
Perform quality assurance service audits as directed to conform to client specifications and/or procedures. Ability to analyze and trend audit results.
Perform other duties as requested.
Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
Attend meetings and in-services as required.
Utilize appropriate communications channels and maintain records, reports and files as required.
Must be in proper uniform or business attire as directed by company officials.
Adhere to company policies and procedures and participate in achievement of company objectives.
Perform other duties as requested.REQUIREMENTS:
Motivated leaders who are willing to roll-up their sleeves and work alongside the employees
At least 3 years of progressive management experience
Operations, Airline or Hospitality experience required.
Willingness and ability to relocate if currently living outside of West Palm Beach area.
Excellent communication skills
Strong computer skills; Word, Excel, data entry skills
Flexibility, multitasking and experience working in a changing environment
