Workplace Health & Safety Coordinator (Full Time) - InterContinental Brisbane

About us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Nestled in the heart of Brisbane’s CBD, InterContinental Hotel Brisbane will open to guests this winter, offering 319 spacious hotel rooms and suites, all day dining restaurant and lobby bar, outdoor pool, fitness centre and Club Lounge, all in a prime location above Queen Street Mall, perfect for exploring the city’s top attractions. With over 1800 square metres of meeting and events spaces, InterContinental Brisbane offers versatile function rooms and a Grand Ballroom catering for up to 1000 guests, making it a great choice for business and leisure events alike.

A little taste of your day-to-day

The Workplace Health and Safety Coordinator will work closely with the General Manager and hotel leadership to drive property wide performance in public safety and security. The role will include an ongoing focus on workplace safety in line with Australian standards and lead the hotel security. The successful candidate will require prior experience in the application of Australian Workplace Safety within a diverse setting. 

Your day to day and key priorities will include;

• Engaging, consulting and effectively communicating with the leadership team to embed security risk management processes, increase awareness and enhance the proactive security and safety culture.

• Implement and embed the Hotels Emergency Response procedures and protocols and leading the emergency response team, ensuring IHG Incident Management processes are in place.

• Lead the health and safety of the Hotel colleagues, guests and visitors.

• Complete all reporting, documentation and system management required to with regards to Safety & Security and maintaining compliance across these areas.

• Conferring with management, colleagues and guests to detect breaches of fire or safety or other incidents and accidents; and identifying required areas of improvement.

• Creating opportunities to interact with the team and guests to gain feedback and build relationships to understand how the Hotel can increase guest satisfaction and security.

You will have well developed organisational, report and policy writing skills with excellent communication and presentation skills along with sound problem solving, negotiation and conflict resolutions.

You must be able to demonstrate a high degree of flexibility, maturity, empathy and sensitivity to deal with difficult and stressful situations whilst maintaining a safe and secure environment for colleagues, visitors and guests. You will be available to attend the hotel in person for after-hours critical incidents as required.

What we need from you

• Previous experience in leading teams in hotel environment 

• Knowledge of CCTV, Fire Control Panel and Access Control systems, fire systems and detectors

• Certificate IV Work & Safety with a comprehensive understanding of WHS with the ability to Identify and Manage Risks 

• Demonstrated ability to identify, analyse and resolve operational issues 

• Current Queensland Security Licence

• Current First Aid Certificate

• Certificate IV in Security and Risk Management or Certificate III – Security Operations

• Senior First Aid Certificate or higher

• Responsible Service of Alcohol Certificate – QLD current

• Current Queensland Driver’s Licence

What we offer

You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey:

• Free meals on shift

• Paid birthday leave - hip hip hooray!

• Proactive paid wellness and mental health days

• Some of the best colleague discounts across our IHG Hotels for accommodation

• A massive colleague discounts platform for all your favourite brands and retailers

• Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.

What you can expect from us

Not only will you benefit from a truly unique and career-defining opportunity as part of this exciting hotel opening, but you’ll receive a competitive salary that rewards all your hard work and a wide range of benefits designed to help you live your best work life – including, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.