The Continuous Improvement Analyst is responsible for driving operational excellence within the Distribution Center (DC) by managing daily performance systems, leading the 5S program, and ensuring compliance with Standard Operating Procedures (SOPs). A primary responsibility of this role is the creation, maintenance, and continuous improvement of SOPs and guidance documents to ensure process clarity, compliance, and operational consistency. This includes developing new documentation for emerging processes and updating existing materials to reflect changes. The role also delivers Continuous Improvement (CI) training during new hire orientation and collaborates with cross-functional teams to ensure timely communication of updates.
The position requires strong accountability and ownership for assigned tasks and deliverables, ensuring timely completion and accuracy. Job duties may change as business needs evolve, and flexibility is essential. This role involves time spent both in an office setting (sitting, computer work) and on the DC floor (walking, standing, engaging with operations).
Key Responsibilities:
SOP & Guidance Document Management
- Lead the creation of SOPs and guidance documents for all new processes within the DC.
- Ensure all documentation is clear, accurate, and user-friendly for operational teams.
- Maintain and update existing SOPs and guidance documents to reflect process changes and compliance standards.
- Collaborate with Distribution, GTS, and Product teams to review and approve updates promptly.
- Implement a structured review and communication process to ensure all stakeholders are informed of changes.
- Conducting time and motion studies for distribution processes
Daily Management & Performance Monitoring
- Support and sustain Daily Management processes across all DC operations.
- Track and analyze key performance indicators (KPIs) to identify improvement opportunities.
- Facilitate daily huddles and ensure action items are documented and completed.
5S Program Management
- Lead the implementation and ongoing management of the 5S program throughout the DC.
- Conduct regular audits to ensure compliance and drive continuous improvement in workplace organization.
- Train and engage team members in 5S principles and best practices.
Training & Orientation
- Deliver CI-focused training sessions during new hire orientation.
- Develop and maintain training materials to ensure consistency and clarity.
- Act as a resource for employees to reinforce CI principles and tools.
Qualifications:
- Bachelor’s degree in Business, Supply Chain, Industrial Engineering, or related field preferred.
- 3+ years of experience in Continuous Improvement, Lean, or related roles within a distribution or manufacturing environment.
- Strong knowledge of Lean principles, 5S methodology, and process documentation.
- Excellent communication and facilitation skills for training and team engagement.
- Proficiency in Microsoft Office Suite and familiarity with CI tools (Kaizen, PDCA, etc.).
- Previous experience in SOP creation and updates required.
- Technical writing experience is a plus.
Key Competencies:
- Detail-oriented with strong organizational skills.
- Ability to influence and engage cross-functional teams.
- Analytical mindset with problem-solving capabilities.
- Accountability and ownership for deliverables and deadlines.
- Commitment to fostering a culture of continuous improvement.
Physical Requirements:
- Ability to sit for extended periods while working on a computer in an office environment.
- Ability to stand and walk for extended periods while performing tasks on the DC floor.
- Frequent movement between office and warehouse areas.
- Ability to lift up to 40 lbs occasionally for handling documents, materials, or equipment.
- Comfortable working in a fast-paced distribution environment with varying temperatures.
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
