Summary:
We are seeking a dedicated Medical Administrative Assistant to join our team in South Brisbane, Queensland. This permanent, full-time role is essential for ensuring the smooth operation of our medical practice. The successful candidate will play a vital role in supporting healthcare professionals and enhancing patient experiences through effective administrative support.
Responsibilities:
- Manage patient appointments and maintain the scheduling system
- Assist with patient registration and ensure accurate data entry
- Handle incoming calls and respond to patient inquiries professionally
- Maintain patient records in compliance with privacy regulations
- Coordinate with medical staff to ensure efficient workflow
- Prepare and manage medical documents and correspondence
- Assist with billing and insurance claims processing
- Ensure the reception area is welcoming and organised
Qualifications:
- High school diploma or equivalent; additional qualifications in medical administration are advantageous
- Previous experience in a medical or administrative role is preferred but not essential for entry-level candidates
- Strong organisational skills and attention to detail
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite and medical software applications
- Ability to work effectively in a team and independently
- A compassionate and patient-focused approach to service
