PLAY, GROW and WIN
To be a part of Virtuos means to be a creator.
At Virtuos, we harness the latest technologies to make games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004.
Virtuosi is a team of experts – people who have come together to share their mutual passion for making and playing games. People with the same enthusiasm for exploring new ideas and the constant drive to excel in their field. People who believe in earning success through dedication.
At Virtuos, we are at the forefront of gaming, creating exciting new experiences daily. Join us to Play, Grow and Win – together.
ABOUT THE POSITION
Support day-to-day Accounts Receivable operations while partnering with Finance Ops / Systems to implement AI-enabled automation (e.g., invoice validation, cash application support, collection follow-ups). The role combines AR execution + process improvement.
AR Operations
- Issue invoices and supporting documents according to contract terms (milestone / T&M / fixed fee) and internal billing calendar.
- Perform cash application: match receipts to invoices, resolve unmatched items, and maintain clean customer ledgers.
- Maintain AR aging and follow up with internal stakeholders on billing blockers (PO, acceptance, supporting docs).
- Support collections by preparing customer statements, sending reminders, and tracking dispute status.
- Assist month-end closing: AR reconciliations, accrual support, and reporting pack inputs.
AI / Automation Enablement
Ability to translate finance workflows into system logic or automation rules and assist with manager to govern AI agent use cases, such as:
- Automated invoice validation (contract vs invoice vs supporting docs).
- Invoice bots.
- Collection prioritization and reminder workflows.
- Exception handling (short-pay, deductions, invalid tax invoice, missing acceptance).
- AR anomaly detection (aging spikes, payment pattern deviations).
- Translate AR policies into decision trees / rules and ensure appropriate approvals and audit trails.
- Partner with Finance system/IT to define requirements (data fields, triggers, exception routing, reporting).
- Establish controls: QA checks, sampling reviews, “human-in-the-loop” approvals for sensitive actions.
- Maintain SOPs, training materials, and adoption metrics for automation.
Qualifications
- Bachelor’s degree in Accounting, Finance, Business, or related field.
- 1–3 years experience in AR / Billing / Cash Application (internship acceptable with strong capability).
- Basic understanding of invoicing, AR aging, and month-end routines.
Skills & Competencies
- Solid Excel.
- Detail-oriented, organized, and able to meet deadlines.
- Strong communication; able to follow up professionally with internal teams and customers.
- AI Tool power user/designer
Preferred / Nice to Have
- Exposure to ERP (SAP/Oracle/NetSuite/Dynamics) and/or ticketing tools (Jira/ServiceNow).
- Power BI skill is preferred.
- Experience with project-based billing or professional services / work-for-hire environments.
Founded in 2004, Virtuos is one of the largest independent video game development companies. We are headquartered in Singapore with offices in Asia, Europe, and North America. Specializing in full-cycle game development and art production, we have delivered high-quality content for more than 1,500 console, PC, and mobile games. Our clients include 23 of the top 25 gaming companies worldwide.
About Our Team
The award-winning Virtuos Shanghai studio was founded in late 2004, the first of six game development studios located internationally and the former headquarters of the group before its relocation to Singapore in 2018.
Staffed by a multicultural group of talents, the studio specializes in providing full-stack game development and co-development services, including technical support for art and engineering. Virtuos Shanghai is also the base of operations for multiple Art teams working on the world’s top triple-A projects.
