At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
Purpose
To support the efficiency, accuracy and compliance of the employee expense process globally using SAP Concur. The role will perform work to ensure quality and accurate completion of employee expense reporting, SOx and operational controls are in place and executed effectively.
Key Responsibilities
- Review and understand the latest local travel and expense policies and procedures, ensuring internal controls are maintained in compliance with corporate policies.
- Tier 1 support to affiliates - Credit card queries, system error resolution, general employee expense queries and follow up.
- Generic Mail Box (“GMB”) - Email response.
- SAP Concur-ERP interface issue – resolution and follow-up with affiliates.
- Credit card administration activities – Card application and cancellation, downloading statements and reporting, etc.
- Support Analysts in post payment audit on employee expenses reporting including follow up and closure.
- Prepare metrics and analysis for assigned affiliates
- Participate in formal/informal testing on system/audit rule enhancement and highlight any issues/concern
- Participate in local and global projects including continuous improvement ideas on existing processes.
- Adhoc work (manual data entry for system issues, reporting, analysis, etc).
- Provide support and backup to team members as and when required.
- Ability to multi-task, work well under pressure and prioritize responsibilities whilst demonstrating full ownership for assignment.
Minimum Qualification Requirements:
- Proficiency in English (spoken and written). Other language skills would be an advantage.
- Proficiency in using Microsoft Office software (Excel, Word, etc.). Other business analytical tool e.g. Power BI would be an added advantage.
- Accuracy and attention to detail.
- Strong compliance mindset
- Team player with ability to work across a diverse and cross-functional work group.
- Demonstrate strong interpersonal, written, and oral communication skills.
- Ability to respond to customer needs and managing their expectation effectively
- Good organizational and time management skills.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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