Credit and Collection Specialist (all genders)

Job Title

Credit and Collection Specialist (all genders)

Job Description

Your role:

• Organizing, supporting and developing accounts receivable process
• Establishes, implements, and maintains an effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or written-off
• Executing the collection process for defined customers (e.g. strategic customers)
• Organizing, supporting and developing cash & collection process
• Follow up on relevant queries and solving escalations in close cooperation with sectors
• Responsible for compliance of ICS checks
• Participate as an active member in Dispute Council

You're the right fit if:

• 2 years of experience in Collections, AR department
• Fluent English - both written and spoken
• Work experience in SAP system
• Background in F&A, Economics or Business Administration
• Customer service focus
• Determination to achieve excellent results
• Customer Master data process knowledge
• Excellent communication and negotiation skills
• Team player, Open minded change agent who demonstrates the Philips Behaviors
• Project management: development and deployment of new processes and procedures

Our benefits:

• Annual bonus based on performance achieved  

• Private medical care with the option to extend it to family members  

• Benefit System cards  

• Discount for Philips’ products  

• Wide variety of trainings & learning opportunities including LinkedIn Learning access

• Promotion of a healthy lifestyle in the office

• Employee Assistance Program

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.