Job Opportunity: IT Support Specialist
Company: Elevate Calls Inc.
Location: Permanent Work From Home
Elevate Calls Inc., a dynamic and rapidly expanding telecommunications company, is seeking a highly skilled and motivated individual to join our IT support team. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our IT infrastructure, with a focus on Linux administration, Windows Server/Virtual Hyper-V, cloud technology, web hosting, VoIP systems, domain management, and more.
Key Responsibilities:
- Administer Linux-based systems to ensure optimal performance and reliability.
- Manage Windows Server and Virtual Hyper-V environments for efficient operation.
- Utilize cloud technologies to enhance scalability and flexibility of IT systems.
- Maintain and troubleshoot web hosting environments, with a focus on Cloudron web hosting experience.
- Handle VoIP systems, including Asterisk, Vicidial, and 3CX, to support our telecommunication services.
- Manage domain registration and DNS settings with providers like Godaddy and Cloudflare.
- Oversee S3 bucket storage management to ensure data integrity and security.
- Utilize programming languages such as PHP, HTML, JavaScript, and frameworks like Laravel to support web development projects.
- Manage email servers and possess knowledge of Group Office software for efficient communication and collaboration.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience in Linux administration, Windows Server/Virtual Hyper-V, and cloud technology.
- Familiarity with web hosting environments and experience with Cloudron web hosting is a plus.
- Proficiency in VoIP systems administration, including Asterisk, Vicidial, and 3CX.
- Experience with domain management through providers like Godaddy and Cloudflare.
- Knowledge of S3 bucket storage management and best practices.
- Familiarity with programming languages such as PHP, HTML, JavaScript, and frameworks like Laravel.
- Experience in email server management and familiarity with Group Office software is a plus.
- Excellent problem-solving skills and ability to work under pressure in a fast-paced environment.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with team members.
If you are passionate about IT support and possess the skills and experience outlined above, we encourage you to apply for this exciting opportunity to join Elevate Calls Inc. Please send your resume to jobs@elevatecalls.com. We look forward to reviewing your application.
Elevate Calls Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
