Full-Time | Fixed Term (12 months)
HEO7 | $102,589 - $113,561
Location: Bedford Park / Kaurna Country
About the Role
We are looking for a Microsoft 365 Administrator / Specialist to strengthen our Digital Workplace capability and support both day‑to‑day operations and longer‑term infrastructure and cyber security programs at the University. This role, known at Flinders as Senior IDS Digital Workplace Officer, is hands-on and operationally grounded, with opportunities to feed into more advanced platform, security and AI capabilities through project support.
Some of the key responsibilities of this role are:
Ensuring the provision of operational support to agreed levels, identifying and rectifying faults within appropriate timelines and liaising and negotiating with vendors and third-party suppliers to resolve technical issues.
Supporting the relevant stakeholders in developing, implementing and managing the vision and associated roadmap for the University's Digital Workplace services, ensuring the vision and roadmap is aligned to the strategic objectives and relevant governance principles of IDS and Flinders
Providing timely and effective advice and support to customers and stakeholders by identifying improvements to support services and providing technical expertise to enable customers to adopt new technologies and processes.
Identifying, managing and mitigating risks related to the activities being undertaken by the role in line with IDS and Flinders University policies and procedures.
About You
You have a customer service focus, and proven, practical experience administering Microsoft 365 in a complex environment, with particular depth across Core MS365 Workloads (Teams, Exchange Online, Sharepoint Online, OneDrive, EntraID, Intune and Purview), along with operational experience supporting level 2 and Level 3 activities, (triaging incidents, resolving service issues and working with escalations).
We are looking for someone who:
Is operationally strong and service‑minded, not purely project or consulting focused
Is comfortable balancing day‑to‑day support with continuous improvement
Has a genuine interest in security, governance and modern workplace evolution
Wants to grow their skills across Microsoft 365, security, identity, endpoint management and AI over time
As the role will actively support and feed into University infrastructure and cyber security programs, experience or strong interest in MS Purview, MS Security/Defender and information and data security will be viewed favourably, with exposure to Windows 10 \ Windows 11 a strong plus. Additionally, knowledge and experience with automation across M365 environments leveraging tools such as PowerShell and Power Automate are essential.
To learn more about the role and responsibilities, please view the Position Description
About IDS
IDS are a pivotal resource of the University, providing information and digital technology services and support to the Flinders University staff and student community. The IDS team apply technical expertise to support university projects and provide core services such as the IDS Service Desk, Audio visual, simulation and event services, Information security and identity access management services and more.
Life at Flinders
We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.
Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them.
17% Superannuation + salary packaging options
Flexible working arrangements
Our commitment to wellbeing through our Thriving@Flinders initiative
Wide range of professional development activities and services, including exclusive staff study offers
We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards.
Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia).
Our Commitment to Reconciliation and Indigenous Employment
Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.
Please see here for our Reconciliation Action Plan
Please see here for our Indigenous Workforce Strategy
Prescribed Conditions for Employment
Flinders University is committed to providing a safe, respectful and inclusive environment, free from gender-based violence. Appointment to this role is conditional on the completion of required pre-employment checks and declarations, each of which must be satisfactory to the University. This includes a Gender-Based Violence declaration, in accordance with the National Higher Education Code to Prevent and Respond to Gender-Based Violence (2025), and a Nationally Coordinated Criminal History Check. Each case will be assessed on its individual merits and relevance to the inherent requirements of the role.
How to Apply and Information
You are required to submit a CV, along with a Suitability Statement as a separate document. This should be no more than 3 pages, and address the Key Position Capabilities of the position description
For more information regarding this position, please contact James Reed
Certification
Applications to be submitted before 10.00pm:
31 May 2026At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.
Flinders. Fearless.