Key Responsibilities:
- Perform accounting tasks in AR Wholesale/Retail/eCom for larger markets, having to deal with specific cases of each market
- Check and review tasks handled by junior members, e.g. cash application, master data changes
- Perform sales vs. collection reconciliation for key customers, landlords and online stores
- Perform reports preparation and analysis, e.g. AR deduction report, eCom reconciliation report, Retail aging and collection analysis report
- Perform and review month end closing tasks
- Deal with ad hoc requests and coordinate with others
- Perform, coordinate and review audit tasks, reviewing the quality results within team
- Create and maintain desktop procedures, checking for inconsistencies and improvement opportunities (SME only)
- Handling of internal and external customer queries on complex cases
- Prepare training material and give training on specific cases for own area of responsibility (SME only)
- Group email and ticket allocation and handling
- Identify problems and bring to attention of Supervisor
- Deliver training to junior member and new member (e.g. sales vs. collection recon)
- Support team lead on project delivery, e.g. efficiency improvement, retail system upgrade
- Raise and implement smart work ideas
Authorities:
None
Key Relationships:
- Team colleagues
- Superior
- Colleagues connected via the process area in other parts of GBS
- Business Partner key contacts (only some areas e.g. GL)
Knowledge, Skills and Abilities:
- Good communication skills
- Customer service mindset
- Good in English communication
- Good accounting knowledge
Requisite Education and Experience / Minimum Qualifications:
- University degree or equivalent education required
- Minimum of 2 years’ work experience in Accounting
