Transformation Management Office Senior Business Analyst

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Location: Kraków

Hybrid model: Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old

About the team: Brown Brothers Harriman is currently recruiting a Senior Project Business Analyst to join our TMO team. Strong candidates for our Senior Business Analyst role demonstrate a transformative mindset and welcome the opportunity to be empowered to champion and drive continuous improvement. The TMO Senior Business Analyst works as part of a project team, participating in all phases of the project life cycle. As a member of the TMO Team, the Business Analyst engages in and contributes to the continued evolution and improvement of our project execution processes and tools to improve business results. The successful candidate will be able to gather and document business requirements, perform analysis, research issues, complete traceability and contribute to system and process design solutions. In addition to their Project Team, the BA will interface with clients, operations teams, Systems partners, Project Management Office, and other internal and external parties as required. The Senior Business Analyst may participate in the user acceptance testing, training and implementation of new and existing applications as defined in a project plan.  They will be equally at ease discussing business and technical issues and will be able to lead solution discovery.

In our team, you will be responsible for:

• Assist the Project Manager or Lead Business Analyst in defining the scope of the project
• Identify business goals and problems in individual business units and across the organization
• Perform assessment of feasible solutions and the range of problems they may solve
• Assist in the preparation of a project plan as appropriate
• Document business requirements gathered from business users, sponsors and clients, and obtain user signoff on the requirements
• Track and organize open items; understand the time sensitivities of open issues and drive to resolution
• Communicate defects to Systems developers. Track delivery dates for defect fixes and maintain status reporting. Escalate appropriately
• Conduct business analysis to determine how changing business needs will affect the system or product; clearly articulate the business need and potential solutions with support of insightful analysis and documented evidence
• Recognize patterns in complex information and identify key issues
• Identify gaps between business requirements and existing or proposed design solutions
• Contribute ideas and solutions to management to enhance design and deliverables
• Understand technical concepts and how they impact the project/business
• Work with business areas to identify productivity improvements in workflows and procedures
• Plan meetings, prepare materials, and participate in meetings with business users and sponsors, systems groups, vendors and clients

What we’re looking for:

• BA/BS degree and/or equivalent work experience
• 3+ years of industry or project experience
• Takes ownership and follow through on tasks; results oriented
• Creative thinking, intellectual curiosity
• Problem-solving and sound judgment
• Analytical and problem solving skills
• Strong organizational and time management skills
• Ability to multi-task
• Strong attention to detail
• Excellent verbal and written communication skills with all audiences
• Knowledge of project management principles and methodologies

What we offer:

• To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance

• Private medical care

• Life Insurance

• Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.

• Professional trainings and qualification support

• Wellbeing Program

• Online Social Fund benefit platform

• Social, sport and integration events

• Onboarding Program for new hires

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.