Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.
About the Opportunity Dayforce is currently seeking a Part-Time Payroll Delivery Manager I to support payroll operations and client delivery across an assigned portfolio of customers. This role focuses on collaborative leadership, operational excellence, and client relationship management to ensure successful payroll delivery and high levels of customer satisfaction. The Payroll Delivery Manager I acts as a consultative partner to both clients and internal stakeholders while supporting payroll operations across the employee lifecycle, including payroll, workforce management, benefits, and related services. The ideal candidate brings strong payroll expertise, operational leadership capabilities, and a proactive, customer-focused mindset. What You’ll Get to Do • Manage day-to-day payroll operations in a fast-paced and evolving environment. • Maintain oversight across multiple operational activities and resolve issues within tight timelines. • Ensure quality control and auditing standards are met to maintain high accuracy and low defect rates. • Monitor and support compliance with contracts and service level agreements (SLAs). • Identify opportunities for process improvement and contribute proactively to operational efficiency initiatives. • Serve as a subject matter expert on payroll processes and provide recommendations to internal and external stakeholders. • Track workflows, manage operational tasks, and remove bottlenecks to ensure timely delivery. • Support resource planning and utilization to maximize operational effectiveness. • Assist clients and internal teams throughout various stages of the client lifecycle. • Support project planning, rollout activities, and operational readiness for payroll testing cycles. • Provide coaching, guidance, and support to payroll team members. • Help establish standards, best practices, and standard operating procedures. • Prepare and present operational metrics, business reviews, process updates, and key insights to stakeholders and leadership. • Build and maintain strong internal and external relationships across teams and partners. • Deliver exceptional customer service across all interactions. • Promote cross-functional collaboration and training initiatives. • Approve payrolls while ensuring adherence to compliance requirements. • Support year-round compliance, audit, quarter-end, and year-end payroll activities. • Perform or coordinate payroll audits to ensure legislative compliance and payroll accuracy. Skills and Experience We Value • 2–4 years of payroll experience within high-volume payroll operations. • Strong experience managing end-to-end Canadian and/or US payroll processes, including balancing, quarter-end (US), ROEs (Canada), taxation, garnishments, legislative compliance, and year-end activities. • Availability to work part-time, approximately 32 hours weekly. • End-to-end payroll experience with strong analytical and technical capabilities. • Strong organizational, planning, and problem-solving abilities. • Excellent written and verbal communication skills with the ability to communicate effectively across all levels. • Bachelor’s degree preferred or equivalent work experience. • Strong work ethic, positive attitude, and customer-focused mindset. • Ability to thrive in high-pressure and changing environments. • Ability to travel intermittently. • Flexibility to support operational hours between 8:00 AM and 8:00 PM EST, including weekends and public holidays when required. What Would Make You Stand Out • US and/or Canadian Payroll Certification highly preferred. • Strong experience supporting US payroll operations. • Demonstrated ability to drive operational improvements and mentor payroll professionals. • Enthusiastic and collaborative approach to teamwork and customer partnership. • Experience supporting complex payroll environments with multiple clients or entities
What’s in it for you Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. About the Salary Ranges
Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process #LI-Remote
