For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.
We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.
Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.
These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.
Position Summary: We’re looking for a Cyber Security Program Manager to lead the planning, coordination, and continuous improvement of LifeLabs’ cybersecurity programs and operational initiatives. This is a hybrid role based in Etobicoke, ON.
In this role, you’ll serve as a central point of coordination across Cyber Security, IT, external partners, and business stakeholders- helping ensure cybersecurity initiatives are delivered predictably, operational priorities stay on track, and teams have the resources and support needed to succeed.
You’ll oversee key operational workstreams, including cybersecurity program planning, vendor and technology lifecycle management, resource and capacity planning, and business-facing support related to cybersecurity initiatives. This role is ideal for someone who combines strong program management discipline with a collaborative, solutions-oriented mindset and the ability to navigate complex technical environments.
Vacancy status: This posting is for an existing position.
What You’ll Do: Cyber Security Program Planning & Delivery: • Lead the planning, coordination, and execution of cybersecurity operational initiatives to support the ongoing protection of LifeLabs’ information assets. • Maintain program roadmaps, priorities, timelines, and deliverables, ensuring alignment with broader cybersecurity strategy and organizational goals. • Monitor progress, identify and remove blockers, and help ensure timely delivery across multiple workstreams. • Coordinate recurring activities across Security Engineering, SOC, Cloud/IAM, Infrastructure, and related teams. • Track program dependencies, risks, and opportunities for continuous improvement across cybersecurity initiatives. Vendor Management, Resource Planning & Operational Coordination: • Lead the lifecycle management, procurement, and renewal of cybersecurity tools, technologies, and external services. • Manage vendor relationships, including evaluations, contract renewals, performance reviews, and ongoing governance activities. • Partner with Procurement, Finance, Legal, and internal stakeholders to support budgeting, purchasing, and contractual processes. • Track team capacity, workload, and resource allocation, helping identify gaps and recommend staffing or vendor support solutions. • Act as a key liaison across Cyber Security, IT, and business teams to align priorities, timelines, and operational dependencies. Business Support & Continuous Improvement: • Support business teams and end users with escalated cybersecurity-related questions, process clarifications, and operational challenges. • Coordinate with Cyber Security and IT teams to resolve user-facing issues and improve service delivery. • Help promote awareness, understanding, and adoption of cybersecurity practices across the organization. • Identify opportunities to improve operational efficiency, collaboration, and program effectiveness across the cybersecurity function.
What You'll Bring: • 5–7 years of relevant experience, including 3–5 years in program or project management roles within cybersecurity, information security, or IT environments. • Professional certifications such as CISSP, CISA, or CISM are required. • Bachelor’s degree in Computer Science, Information Security, Engineering, or a related technical field. • Master’s degree in Cybersecurity, Information Systems, or Technology Management is an asset. • PMP certification is an asset. • Strong experience managing complex operational programs, cross-functional initiatives, and multiple competing priorities in a fast-paced environment. • Experience in managing vendors, contracts, renewals, and external partner relationships. • Strong understanding of cybersecurity operations, methodologies, and enterprise security programs. • Knowledge of privacy legislation, risk management, and IT compliance requirements. • Strong analytical, organizational, and problem-solving skills, with the ability to work independently and collaboratively in a fast-paced environment. • Excellent communication and stakeholder management skills, with the ability to effectively communicate technical concepts to non-technical audiences. • Healthcare industry experience is an asset.
Why Join Us? At LifeLabs, you’ll play an important role in shaping and strengthening the operational foundation of our cybersecurity program. Your work will help ensure teams stay aligned, priorities are delivered effectively, and the systems that support healthcare across Canada remain secure and resilient.
We’re committed to fostering an inclusive and supportive environment where collaboration, continuous learning, and innovation are encouraged. Here, you’ll have the opportunity to work across teams, influence meaningful changes, and grow your career while making a real impact.
What We Offer: Salary range: $96,255 - $122,727 CAD annually (commensurate with experience) #LI-SN1
LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.
LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.
In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:
• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance. • Retirement Savings Plan • Vacation and Wellness Days • Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives. • Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits. In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.
Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.
Ready to empower healthier Canadians? Apply today!
