Senior Global Professional Affairs Manager

At CooperVision, a division of CooperCompanies, we’re driven by a unifying purpose to help people to experience life’s beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges – including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com.

Job Summary:

The Senior Global Professional Affairs Manager supports the development of impactful professional education in close collaboration with core and myopia Global Professional Affairs personnel, and contributes to the advancement of scientific and clinical programs across 1 Day, FRP, and Myopia Management businesses.

The individual plays an active role, alongside the broader Global Professional Affairs team, in shaping scientific priorities and dissemination strategies, while partnering closely with Clinical & Medical Affairs, who lead study execution and publication development.

The role leads global oversight of In‑Market Assessment (IMA) activity, ensuring the surveys conducted and funded by local markets are compliant with internal SOPs, aligned to business needs, and appropriately leveraged to support scientific understanding and claims development.

In addition to core responsibilities, the role will flexibly support global key account initiatives, customer journey optimization, and category growth programs. 

The role requires advanced collaboration skills within a matrix organization, and the ability to translate science into relevant professional education while maintaining appropriate governance between Professional Affairs and Medical Affairs.

 Professional Education & Content Development (Core Business & Myopia Management)

• Partner with Global Portfolio Brand Marketing, Regional Professional Affairs, and cross‑functional stakeholders to develop and deploy professional education, tools, and materials aligned to Professional Affairs strategy across 1 Day, FRP, and Myopia Management portfolios.
• Flex time and focus across therapeutic areas in response to evolving commercial priorities, under the direction of the Myopia Management and Core Business Professional Affairs leadership.
• Support the development of education for: 
  • Product launches and lifecycle support
  • Clinical and scientific education relevant to each portfolio
  • Category growth and execution of portfolio positioning
• Translate complex scientific and clinical information into compelling, practical education for eye care professionals globally.
• Support marketing colleagues in the development of substantiated, compelling claims.
• Provide Professional Affairs input into competitive landscape assessments, FAQs, and objection‑handling materials.
• Continuously evolve professional education approaches to reflect changes in the external environment (e.g., digital learning, time-constrained practitioners, changing practice models), ensuring content remains relevant, accessible, and impactful

2. Scientific & Clinical Programme Contribution

• Contribute, as part of the Global Professional Affairs team, to the planning and alignment of CooperVision’s global scientific and clinical programs. 
• Partner with Commercial teams to identify post-market clinical evidence needs, gaps, and priorities
• Contribute to abstract and publication planning, aligned to business priorities
• Collaborate closely with Clinical & Medical Affairs, who are responsible for study execution, scientific content development, and publication delivery
• Support scientific dissemination and onward use of scientific content into claims, materials, education and PR
• Coordinate inputs across stakeholders to ensure alignment on what evidence is needed and why
• Provide visibility to progress, timelines, and outputs of key scientific activities
• Responsible within Global Professional Affairs for coordination of CooperVision’s global scientific and IMA program
  • Hold responsibility within Global Professional Affairs for oversight and coordination of CooperVision’s global In‑Market Assessment (IMA) programme, which is typically initiated, run, and funded by local markets. 

• Review IMA proposals and applications to: 

  • Ensure alignment with internal SOPs and governance requirements
  • Confirm study objectives are appropriate and scientifically sound
  • Advise on opportunities to strengthen study design or outputs
• Provide Professional Affairs guidance to local markets on: 
  • Appropriate use of IMAs to address clinical, educational, or commercial questions
  • Potential implications for scientific dissemination or claims development
• Track global IMA activity, maintaining visibility of: 
  • Approved and ongoing IMAs
  • Therapeutic area, portfolio, and regional distribution
  • Timelines and expected deliverables
• Consolidate and review final IMA reports submitted by markets, ensuring: 
  • Outputs meet internal requirements
  • Learnings are appropriately documented and accessible

3. In‑Market Assessment (IMA) Oversight

• Responsible within Global Professional Affairs for coordination of CooperVision’s global scientific and IMA program
  • Hold responsibility within Global Professional Affairs for oversight and coordination of CooperVision’s global In‑Market Assessment (IMA) programme, which is typically initiated, run, and funded by local markets. 

• Review IMA proposals and applications to: 

  • Ensure alignment with internal SOPs and governance requirements
  • Confirm study objectives are appropriate and scientifically sound
  • Advise on opportunities to strengthen study design or outputs
• Provide Professional Affairs guidance to local markets on: 
  • Appropriate use of IMAs to address clinical, educational, or commercial questions
  • Potential implications for scientific dissemination or claims development
• Track global IMA activity, maintaining visibility of: 
  • Approved and ongoing IMAs
  • Therapeutic area, portfolio, and regional distribution
  • Timelines and expected deliverables
• Consolidate and review final IMA reports submitted by markets, ensuring: 
  • Outputs meet internal requirements

Learnings are appropriately documented and accessible

4. Cross‑Functional Partnership including Key Accounts & Customer Enablement 

• Partner with Portfolio Brand Marketing and Clinical Affairs to inform claims development and evidence strategy
• Collaborate with Global Communications and Digital teams to ensure effective deployment of education and scientific messaging
• Support Global Key Account teams by providing clinical insight to strategic customers, ensuring alignment with real-world practice needs and opportunities
• Partner with Global Customer Enablement teams to inform and optimize the end-to-end customer journey, bringing clinical perspective to prescribing behavior, patient experience, and compliance
• Identify opportunities to remove barriers and enhance adoption across the customer and patient journey
• Support category growth initiatives by ensuring strategies are clinically credible, practical, and relevant to eye care professionals
• Represent CooperVision externally with strong clinical credibility

Travel Requirements: 

• Domestic and International travel approximately 15%, as required by business needs

Knowledge, Skills and Abilities:

• Strong strategic thinking combined with disciplined execution. 

• Excellent matrix leadership and influencing skills. 

• Ability to work effectively across therapeutic areas and shifting priorities. 

• Demonstrated ability to coordinate complex, cross‑functional programmes. 

• Strong written and verbal communication skills. 

• Ability to translate clinical and scientific knowledge into relevant, practical, and engaging professional education. 

• High attention to detail and strong organizational skills. 

• Cultural awareness and ability to work effectively across regions. 

• Proficiency in Microsoft PowerPoint, Word, Excel, and Outlook.

Work Environment:

• Office/home-based environment.
• Sedentary to light physical effort necessary to perform the job. 
• Energizing and fast-paced global role.

Experience:

• Strong clinical background and experience in soft contact lens fitting. 

• Experience working with key accounts would be an advantage 

• Experience with Myopia Management education and/or clinical practice preferred. 

• Experienced presenter to large professional audiences. 

• Demonstrated experience coordinating education or scientific initiatives across multiple stakeholders. 

• Prior experience in a global or regional role within a large organization strongly preferred. 

• Minimum of 10 years’ experience in the optical industry and/or clinical practice. 

• Professional Affairs, consulting, or speaker experience preferred.

Education:

• Qualified Optometrist
• Advanced certification(s) preferred.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

For US locations that require disclosure of compensation, the starting base pay for this role is between $122,956.00 and $175,652.00 per year and may include cost of living adjustments.  The actual base pay includes many factors and is subject to change and modification in the future.  This position may also be eligible for other types of compensation and benefits.

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