Communications & Engagement Coordinator

Department: Corporate Affairs

Employment Type: Permanent - Full Time

Location: Toronto, ON

Compensation: $55,000 - $58,000 / year

Description

The Communications & Engagement Coordinator plays a key role in supporting clear, consistent and engaging communications across GS1 Canada. This role helps coordinate internal communications, staff meetings, recognition activities, corporate updates, events and day-to-day communications planning so that messages are well organized, timely and connected to enterprise priorities.Working closely with the communications team and cross-functional partners, the Coordinator supports content coordination, meeting logistics, calendar management, stakeholder follow-up, reporting and administrative processes that help the team operate smoothly. The ideal candidate is organized, collaborative, detail-oriented and comfortable managing multiple priorities in a fast-paced environment.

This role is a hybrid role, requiring in-person attendance at the Toronto office approximately 2 to 3 days per week, and additional in-office attendance as required for staff meetings, events, Board-related activities or business needs

Key Responsibilities

• Coordinate internal communications activities, including drafting, formatting, scheduling and publishing employee messages, staff updates, newsletters and intranet content.
• Support the planning and delivery of staff meetings, town halls, leadership updates and internal engagement activities, including agendas, speaker coordination, logistics, presentation support and follow-up actions.
• Coordinate employee recognition and reward activities, helping ensure milestones, achievements and moments of appreciation are planned, tracked and communicated in a thoughtful and timely way.
• Maintain the communications and engagement calendar to ensure key messages, campaigns, events and internal touchpoints are sequenced, prioritized and visible across the team.
• Coordinate logistics and administrative support for external industry events, including attendee registrations, exhibitor and booth requirements, partnership deliverables, event materials, shipping, vendor coordination and on-site support as required.
• Support corporate events and employee-facing activities by coordinating timelines, vendors, materials, invitations, registration, attendee information, meeting rooms, catering and on-site logistics.
• Assist with content development and coordination for corporate communications, including presentations, briefing notes, web or intranet updates, social content, event materials and other communication assets.
• Work with internal partners to collect information, clarify requirements and support the development of communication materials that are accurate, on brand and aligned to enterprise messages.
• Support the intake, tracking and coordination of communications requests to help reduce last-minute issues and ensure clear ownership, priorities and deadlines.
• Prepare and maintain project trackers, distribution lists, contact lists, templates, shared files, meeting notes and other tools that support an effective weekly and monthly operating cadence.
• Assist with basic measurement and reporting, including gathering participation data, engagement metrics, feedback, status updates and lessons learned from communications and events.
• Provide administrative and coordination support to the communications team, including scheduling meetings, managing action items, preparing materials and supporting budget or invoice tracking as required.
• Support a collaborative communications function that partners with the business to deliver clear, timely and effective messaging across a variety of channels, while bringing forward ideas and process improvements that strengthen how work is planned and delivered.

Skills, Knowledge & Expertise

• Post-secondary education in communications, public relations, marketing, journalism, business administration, event management or a related field.
• 1 to 3 years of experience in communications, internal communications, employee engagement, events, marketing coordination, administration or a related role.
• Strong writing, editing and proofreading skills, with the ability to create clear, concise and audience-appropriate content.
• Experience coordinating meetings, events, communications calendars, project plans or cross-functional activities.
• Strong organizational skills with the ability to manage multiple tasks, deadlines and stakeholders with attention to detail.
• Comfortable working with Microsoft Office, including Outlook, Word, PowerPoint, Excel and Teams. Experience with SharePoint, intranet platforms, email tools, content management systems or social media platforms is an asset.
• Ability to maintain confidentiality and use sound judgment when handling employee, leadership, Board or business information.
• Bilingualism in English and French is considered an asset.