£52,305 – £52,305MidFull Time
Working for City Hall makes a difference to the lives of Londoners. Our staff are at the centre of long-term planning and development for our great city.
Key information
Organisation: The Greater London Authority
Job title: Training and Culture Change Manager
Salary: £52,305 per annum
Grade: 8
Contract type: Permanent
Reference: 4394
Team: Portfolio Team
Directorate: Corporate Resources and Business Improvement
Contract details: Permanent
Interview date: w/c 22 June 2026 (may be subject to change)
Location: Based at Union Street
Application closing date: 1 June 2026 at 23:59:00
The Resources and Business Improvement directorate is led by Dianne Tranmer. It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group.
The Training and Culture Change Manager role sits within the Business Partner team in the Portfolio function. The Portfolio team is responsible for managing a range of internal and external projects and programmes. The Business Partner team focuses on strong stakeholder engagement and collaboration, with a key emphasis on driving culture change and supporting effective adoption across the organisation.
The Training and Culture Change Manager will work to embed a strong digital culture across the GLA by promoting digital best practice and supporting staff to develop their digital skills. The role will work closely with policy teams to help them understand the GLA’s digital strategy, roadmap and delivery plans, as well as the technology and tools available to support their work.
The postholder will collaborate with Learning and Development colleagues to ensure the GLA makes the best possible use of new technology through the design and delivery of effective training courses and development opportunities. They will also work with Internal Communications colleagues to develop clear and engaging communications—including written content and interactive events such as show-and-tells—that help staff and Members get the most from the technology available to them.
To be considered for the role you must meet the following essential criteria:
The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework
If you would like to apply for the role you will need to submit the following:
Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.
If you wish to talk to someone about the role, the hiring manager Claire Kelly would be happy to speak to you. Please contact them at Claire.kelly@london.gov.uk
If you have any questions about the recruitment process, contact the glaopdcrecruitment@tfl.gov.uk who support the GLA with recruitment.
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment.
The interview/assessment date is: w/c 22 June 2026 (may be subject to change)
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.
Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.
If you have a disability which makes submitting an online application form difficult, please contact resourcingteam@london.gov.uk.
The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation, and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.
Please note all applications for this vacancy must be submitted via our online recruitment system. We do not accept CVs alone for this role. Please upload a personal statement with a maximum of 1500 words to the ‘Additional Documents’ section of the form, ensuring you address the following technical requirements and competencies in your personal statement. Word or PDF format preferred and do not include any photographs or images.
The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA competency framework.
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.
In addition to a good salary package, we offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
