Administrator Supply Chain Cross Border Exports

Sasol is a global integrated chemicals and energy company with a 75-year heritage. Through our talented people, we use our expertise and selected technologies to safely and sustainably source, manufacture and market chemical and energy products globally. When you join Team Sasol, you are joining a company that puts people at the center of everything we do.

Sasol invests in its employees along every stage of the career path and offers development opportunities to help you cultivate your career in a culture that embraces diversity and inclusion.

Job Requisition ID

12243

Closing Date

28 May 2026

OME

MSA: SA Chemicals Marketing & Sales

Location

Sandton

Role Category

Process Optimisation

Purpose of Job

• The primary focus is to ensure timeous and accurate execution of approved orders for exports to customers and Sasol Regions globally

  • 100% adherence to all legal requirements in shipping, Customs and Excise and Port regulations

  • Ensure full compliance with regards to the Zero Rated VAT act with regards to Exchange control and INCO terms employed

  • SAP to be utilised 100% for exports, SAP export knowledge required

  • Maintain safe working environment by following standards and procedures and complying with all legal/regulatory requirements

  • Must have specialist knowledge of incoterms, customs and excise documents, Bills of lading, CTO’s, Rules of Origin and all customs documentation

  • Adherence to all planning/shipping schedules.

Key Accountabilities

• Ability to coordinate the total cross border sales order cycle for road and rail exports.  Achieve 100% OTIFWAC on export documents
• Export report risks identified and mitigated
• No missed deliveries, no late export documentation packs
•  Executing exports are done in accordance with LC and other credit terms and conditions 100% compliance with LC/Credit guarantees terms and conditions, no exports on acceptance
• Compiling accurate clearing and forwarding documents, monthly feedback reports, no audit findings, no penalties.
•  Filing of export documentation, ability to maintain an audit trail with regards to documents, Up-to-date and accurate filing and storage of information
•  Delivering of final documents to customers within set time limits. Achieve 100% OTIFWAC count
•  Investigation of customer complaints and implementation of corrective actions customer complaints analysis and corrective actions daily.
•   Effective liaison with service providers as well as local and international customers and banking institutions to ensure on time delivery in accordance with credit guarantee guidelines
• Customer service representation:  Aligning new customer orders with customer requirements and specifications, stock alignment, credit releases and follow-up, customer feedback, dissemination of tracking information, customer query resolution and positive outcome for total customer experience.
• Relationship with service providers
• Customer relationship management
• Adhering to all safety, road, rail and export regulations
• No penalties, no findings
• Perform regular data-clean-ups exercises and updates on SAP, regular testing. Clean data and up-to-date information, SAP working according to design

Formal Education

• 4-5 Years Cross Border Export experience

• Specialist Knowledge of SAP Export process and common export practices

• Specialist knowledge on export documents requirements and customs clearance procedures in Africa and BLNE destinations

Working Experience

• Minimum Grade 12
• Certificate in Exports or Clearing and Forwarding would be an advantage

Required Personal and Professional Skills

TC_Document ManagementBC_Communicates EffectivelyTC_Action PlanningBC_Manages ComplexityBC_Plans and AlignsBC_Drives ResultsTC_Office AdministrationTC_Planning and OrganisationBC_Ensures AccountabilityTC_Multi-tasking

Sasol is an equal opportunity and affirmative action employer.  Inspired by our Purpose of “Innovating for a better world”, Sasol acknowledges that diversity is intrinsic to the fabric of our organisation and is the key to our growth and success.  Sasol is committed to the full inclusion of all suitably qualified individuals.  Preference will be given to applicants from designated groups and people with disabilities according to Sasol’s Employment Equity Plan.  This includes reasonable accommodation to enable individuals with disabilities to perform essential job functions.

Our automated process is designed to efficiently assess a large volume of applications. Should you not hear from us within 60 days of the advert closing then kindly consider your application unsuccessful. Thank you once-more for your interest in Sasol as your employer of choice, and we wish you all the best with your career aspirations and future applications with us.