As an Admin, you will play a crucial role in managing and administrating retirement, pension, and provident funds, as well as handling new business, renewals, and claims. Your responsibilities will also include investment and portfolio administration, risk product management, and accounting administration. You will be a key point of contact for customers and ensure a seamless onboarding process.
- Administrate retirement, pension, and provident funds, ensuring accurate record-keeping and timely processing of contributions.
- Handle new business, renewals, and claims, including death and funeral claims, with a focus on efficient and empathetic customer service.
- Manage investment portfolios and administer investment-related tasks, ensuring compliance with regulations.
- Oversee risk product administration, particularly for death and funeral-related products, and ensure timely payment processing.
- Perform accounting administration tasks, including policy anniversary administration and fund management.
- Maintain and update customer records, ensuring data accuracy and confidentiality.
- Collaborate with the team to identify and implement process improvements for enhanced efficiency.
- Stay updated with industry trends and regulations, and ensure compliance in all administrative tasks.
- Provide support and guidance to junior team members, fostering a positive and collaborative work environment.
- A minimum of 3 years of experience in an administrative role, preferably in the financial or insurance industry.
- Strong knowledge of retirement, pension, and provident fund administration, including claim and renewal processes.
- Proficiency in investment and portfolio administration, with an understanding of risk products and their management.
- Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Attention to detail and a commitment to accuracy in record-keeping and data management.
- Strong communication skills, both written and verbal, with the ability to interact effectively with customers and colleagues.
- Proficiency in using administrative tools and software, including MS Office and any industry-specific applications.
- A proactive and solution-oriented approach to problem-solving, with a focus on customer satisfaction.
- Ability to work independently and as part of a team, contributing to a positive and collaborative work culture.
At Zensar, we’re
“experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose:
Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is
ONE with Client - a set of four core values that reflect who we are and how we work:
One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore
Life at Zensar and join us to
Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
