$58,380 – $75,000MidFull Time
IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences—powered by world‑class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.
Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long‑term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to costumers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.
This role is responsible for delivering exceptional technical support and customer service by managing client requests, troubleshooting software applications, and providing timely resolutions to complex issues. The position works closely with cross-functional teams to support software deployments, system enhancements, installations, testing, and ongoing product improvements while ensuring a seamless customer experience. Key responsibilities include configuring and monitoring applications, performing hardware and software quality assurance testing, reporting support metrics, and assisting with custom client solutions. The ideal candidate is highly collaborative, resourceful, and motivated to build expert-level product knowledge while supporting both internal teams and external customers.
Education:
Experience:
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership
At IGT, we believe compensation should be as individual as you are, reflecting your skills, experience, background, and location. For this role, the starting compensation range is $58,380 to $75,000, with flexibility to adjust higher or lower based on the full scope of qualifications. We proudly comply with all applicable local pay transparency laws and collective bargaining agreements.
And compensation is just the beginning. Our Total Rewards program is designed to support your success, both professionally and personally, and may include:
