Join our Intercruises Regional Operational HUB team for Spain, Portugal and Cape Verde, as Team Leader.
You will play a key role in ensuring and lead the team for the full scope of Planning and Valuation for Shorex and Turnarounds — from start to finish.
You will be responsible for ensuring the entire portfolio is accurately loaded into our systems, managing planning processes efficient, driving cost efficiencies while ensuring compliance with high service standards. Additionally, you will make sure all booking information from our customers is correctly integrated and managed within our systems, as well as handle the financial reconciliation and administrative follow-up related to these operations.
The closing date for applications is the 28th of May 2026.
You will be responsible for communicating booking updates with our key transfer suppliers and destination teams to ensure a smooth Service Delivery operation.
If you have got the right to work in Spain and speak English and Spanish, keep on reading!
ABOUT OUR OFFER
- Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
- Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
- A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
- Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
- Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.
ABOUT THE JOB
- Lead and support the planning team while ensuring company procedures and operational guidelines are followed
- Manage the set up and loading portfolio of the cruise lines in our system (Asterix)
- Responsible for the set up and loading portfolio of our suppliers in our system (Asterix)
- Organize team schedules, working hours and holiday planning
- Analyzing setup, outcome of margins , inputs for improvements, optimizing costs and sales plannings according to budgets
- Close collaboration with other departments – Port Delivery, Business Development, Finance and Global Operations
- Ensure compliance with global operational standards and processes
- Plan and valuate services when and where required
- Distribute operational information across the team and related departments.
- Monitor and manage changes, modifications and/or cancellations to be updated in the planning system for running a smooth operation
- Checking special requests bookings and registering the requirements on the system
- Support cost optimization and sales plannings according to budgets
- Report incidences in the planning system and ensure good coordination with other departments
ABOUT YOU
- Previous user knowledge of Booking & Planning systems would be highly desirable
- If you already worked in a leadership position or in the cruise industry is considered an advantage
- Fluent in verbal and written English and Spanish are required, additional languages are a plus
- Positive attitude with a proactive and solution-oriented mindset
- Strong communication and team working skills in an international environment
- Excellent organizational and administrative skills with confidence using technology and operational systems
- Ability to solve problems independently and/or make suggestions how to improve ways of working & embrace our digital culture
- Can think things through logically to simplify tasks, working at times virtually and independently
- Flexible and adaptable, with the ability to respond quickly to operational changes and challenges
From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
