Senior Product Designer - Mobile App

About Fullscript   We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.   That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.   We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.   This is your invitation.   Bring your ideas, your grit, and your care for people. Join us and shape the future of care.

The Role

Fullscript is looking for a Senior Product Designer (Mobile App), to help shape the future of our patient experience, with a primary focus on our mobile app (iOS & Android). 

This role sits at the center of the patient experience, focused on the commerce moments that matter most: ordering, refills, subscriptions, account management, and overall app look and feel. These experiences need to feel fast, intuitive, trustworthy, and polished, on par with the best consumer products patients use every day.

But this is not a traditional e-commerce role. At Fullscript, commerce is closely connected to care. Patients may be following provider recommendations, managing routines, or refilling products they rely on. The right designer will bring strong commerce instincts while keeping that care context in mind.

You’ll partner closely with Product and Engineering to define, design, and ship patient experiences end-to-end, primarily in the mobile app and occasionally across the web platform. You can be empowered to find opportunities or problems and jump right in to fix them. We trust our teams to use their expertise to continually raise the bar of our product and act like an owner.

⚠️ A portfolio is required to be considered for this role.

What You'll Do

• Define, design, and ship patient experiences end-to-end, primarily for the mobile app (iOS & Android) and occasionally across the web platform.
• Prototype rapidly using Figma, code, AI tools, or whatever best communicates the idea.
• Own and collaborate on craft in your area including visual quality, interaction thinking, edge cases, and production polish.
• Show deep ownership of your work after design handoff: review builds, test flows, catch quality issues, and partner with Engineering through QA to make sure the shipped experience meets the bar.
• Design commerce experiences across all aspects of ordering: refills, subscriptions, account/order management, and more. 
• Set a high bar for information architecture, mobile-specific needs and best practices, beautiful design that can scale into edge cases
• Collaborate tightly with Product and Engineering from exploration through production,  not just at handoff. This will be a highly collaborative role. 
• Talk with providers and patients to ground your work in real user needs, then translate those insights into design decisions that support product strategy and business outcomes.
• Help contribute to app adoption success through everything from how we make it attractive to download in the app store to growth and positioning work

What You Bring

• 5+ years of product design experience and a portfolio of real, shipped work.
• Experience designing polished, consumer-facing mobile app experiences, ideally in the e-commerce space. 
• Strong design opinions, held loosely.
• Excellent product taste and the ability to move between strategy, systems thinking, and pixel-perfect execution.
• Proactive in using AI tools to improve the quality and speed of your design workflow, with clear examples of how you’ve applied them in practice.
• Deep care for user experience beyond visuals: speed, reliability, responsiveness, accessibility, and cross-device quality.
• Experience defining and owning projects and requirements, identifying opportunities to raise the bar
• A bias toward building, testing, learning, and shipping (we operate with an experimental mindset).

Bonus if you have

• Experience designing mobile apps in the healthcare space.
• Background in healthcare, diagnostics, clinical products, wellness, or regulated consumer experiences.
• Public design artifacts: side projects, prototypes, open-source contributions, posts, or experiments.

We'll be transparent: the team moves lightning fast, we shift and pivot to work on the most impactful work, and thrive in constantly challenging our focus to ensure what we built is the right thing for patients, practitioners and Fullscript. If this sounds exciting to you - let's chat!

Compensation range

The salary range for this role is between $120,000 and $150,000 CAD. Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.   Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
Why Fullscript   Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.   What to Know Before You Apply   We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.

A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.   Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.   All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.   We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.   Learn More   www.fullscript.com @fullscriptHQ on instagram Let’s make healthcare whole