Sales Manager-Holiday Inn Bengaluru Racecourse

Assists the Director of Sales and Director of Sales and Marketing in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sale team.

At Holiday Inn we want people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

 

Financial returns:

·Works with Director of Sales and Director of Sales and Marketing in the preparation and management of the Department’s budget·Co-ordinates the development of all promotional material·Manages all functions of the Conference and Banquet operations to achieve the optimum departmental revenue targets·Maintains close liaison with Regional/ Corporate Sales teams and those of other IHG hotels to ensure the hotel receives proper corporate consideration, direction and support·Monitors local competitors and compare their operation with his/her operation·Solicits business and follow up on referrals and potential sales leads·Keeps aware of trends, systems, practices and equipment in audio visual through trade literature, hotel show and site visits·Provides direction on and conducts market research·Maintain regular contact with IHG regional hotels and reservation networks·Attends trade shows and sells conference space when directed.

People:

·Works with DOSM on manpower planning and management needs

·Works with DOSM in the preparation and management of the Department’s budget

·Manage day to day sales activities and build relationship with team members

·Personally build clear and open lines of communication with intra departments

·Build a team with different opinions, skills, experiences, and backgrounds; leverage personal, cultural, and functional differences to optimize team performance

·Create an environment that  trains, develops, coaches and mentor’s team members

Guest experience:

·Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business

·Develop awareness and reputation of the hotel and the brand in the local community. Perform other duties as assigned.

·Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction.

Responsible business:

·Work with advertising agencies, consulting firms, and vendors to maximize advertising investments and ensure ads represent brand identity.

·Develop awareness and reputation of the hotel and the brand in the local community.

·Be well versed and knowledgeable of the hotels Fire Evacuation and all Emergency procedures as well as health and safety requirements in the Workplace.

Accountability

This is the top sales and marketing job in a full or limited-service hotel and may include meeting space and or catering facilities. May manage professional level and administrative sales team members.

What we need from you

Bachelor’s degree / higher education qualification / equivalent in marketing or related field.

3 - 4 years of relevant experience or an equivalent combination of education and work-related experience.

 

How do I deliver this?

 

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels

 

·True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests·True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay·True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs·True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What we offer

We’ll reward all your hard work with a great salary and benefits – including a uniform, Food and Beverage(Excluding Alcohol) discount and superb training.

 

Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

 

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?