Clinical Supervisor, THP Pharmacentre

Position: Clinical Supervisor – THP Pharmacentres

Status: Permanent Full Time

Department: Pharmacentre

Hours of Work/Shift: Monday – Friday 8am – 4pm EST (variable as needed)

Posted: Thursday May 14, 2026 - Friday May 29, 2026 @ 11:59 pm EST

Base Rate: $93,100 - $133,900 (salary band placement commensurate with experience)

Reports To: Manager, Outpatient Pharmacy

Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030, we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.

Position Overview

We are seeking a dynamic and motivated professional with expertise in developing and implementing patient-centered pharmacy services that drive improved health outcomes. As a key member of the Pharmacy leadership team, you will play a pivotal role in designing and executing processes that prioritize patient safety, operational efficiency, and integrity of the Pharmacentres operations.

Your role will encompass overseeing operations that directly support the Pharmacentres, ensuring safe, accurate, and timely preparation and delivery of medications to our patients. Additionally, you will be responsible for assisting in day to day business operations. 

This position requires flexibility to work across all THP sites, with regular travel between locations as needed. The primary schedule for this role will be Monday through Friday, 8:00 AM – 4:00 PM EST, although variation may occur due to operational requirements. 

Position Summary

Leadership and Team Management

• Recruit, coach, train, and monitor pharmacy staff to build a high-performing team.

• Coordinate daily activities, manage attendance, and oversee performance development programs.

• Address disciplinary actions as required, fostering a positive and professional work environment.

• Oversee scheduling, electronic timekeeping, and team rounding to ensure smooth operations.

Quality Assurance and Operations

• Lead the coordination of operations to meet standards set by the Ontario College of Pharmacists (OCP).

• Develop, implement, and monitor processes and procedures tailored to the unique needs of the Pharmacentres.

• Collaborate with patient care areas to support outpatient pharmacy needs to deliver high-quality, patient-centered services.

• Monitor quality indicators and leverage metrics to identify opportunities for process enhancements.

Audits and Compliance

• Conduct and report on audits to ensure compliance and maintain high operational standards.

• Ensure all practices adhere to standards set by the Ontario College of Pharmacists (OCP).

Innovation and Continuous Improvement

• Develop workflow procedures and applications to enhance team productivity and support cost containment efforts.

• Lead process enhancements and innovative strategies to improve medication safety, streamline workflow, and integrate new processes and technologies in the Pharmacentre settings.

• Identify and implement innovative strategies to drive operational excellence and improve patient care.

Additional Responsibilities

• Support the integration of drug distribution and inventory management systems across sites.

• Provide training and mentorship for pharmacy staff and support continuing education.

• Perform other duties assigned, contributing to overall department success.

Key Qualifications:

• Active registration as a Pharmacy Technician with the Ontario College of Pharmacists (OCP) 

• A minimum of 5 years of outpatient pharmacy experience or equivalent expertise.

• Preceptor training with the OCP is considered an asset.

• Proficiency in computer systems, including Kroll, AutoStar POS, and Microsoft 365 programs an asset.

• Significant experience of retail pharmacy purchasing and inventory management. 

• Exceptional interpersonal, organizational, and mentorship skills, with a proven ability to lead and inspire teams.

• In-depth knowledge of legislative guidelines governing pharmacy practices.

• A demonstrated commitment to patient safety and a passion for delivering exceptional, patient-centered care.

• The ability to thrive in a dynamic, fast-paced environment, adapting effectively to periods of rapid change and transition.

• A strong record of positive performance and reliable attendance.

   

Notes to applicants

If you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code to consider this opportunity.

Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage.  To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. 

Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is recognized under the French Language Services Act.

Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to assist our recruiters and hiring managers; all hiring decisions include meaningful human involvement and final review.