Customer Project Engineer

• Provide expertise and coordination support throughout the design and development of customer engineering solutions!
• Ongoing learning and development opportunities, joining a high-performing team during an exciting period of growth.
• Electrical, Mechanical, Controls, or Civil engineering background required.

About us: 

Established in 2007, CDC Data Centres is Australia and New Zealand’s leading operator of secure, world-class data centre facilities. CDC plays a unique role in the fabric of the nations in which we operate, and we take this responsibility very seriously.

With multiple facilities across Australia and New Zealand, CDC’s diversified operations provide large-scale secure data centre campuses that support co-location, dedicated and hyperscale compute environments, with all campuses interconnected with high-speed carrier grade networks.

At CDC, we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

The Customer Project Engineer plays a key role within our presales/technical solutions function, in providing expertise and coordination in technical design projects for our customer base. With a focus on electrical, mechanical, civil, and controls specialties, this role seeks to support our customers' migration to, or growth within, our Data Centre facilities. Working collaboratively across design, customer, and delivery teams; this role combines stakeholder management, design development, and collateral preparation/presentation.

Othe responsibilities include:

• Work with internal teams to respond to requests from customers, and to respond in bid scenarios.
• Support with hyperscale pre-sales opportunities, proposing opportunities that are equally technically robust, and commercially viable.
• Provide support and coordinate customer workshops, technical deep-dives, and solution review sessions.
• Maintain, track, and update RFP-related technical documentation and deliverables (e.g. submission requirements, timelines, risk registers).
• Support technical discussions and negotiations with customers, managing deviations, assumptions, exclusions, and clarifications.
• Collate and prepare technical solution presentations for prospective and existing customers.
• Develop high-level space planning, power, cooling, and infrastructure solutions tailored to customer needs.

What's in it for you:

CDC offers excellent employment conditions and benefits such as:

• CDC Academy - Mark your mark by enhancing your professional development with the CDC Academy. Enrol in specialised training courses that will help you develop skills and ensure you thrive in your chosen career.
• CDC Day - An additional day of paid leave dedicated to nurturing your health and wellbeing.
• Parental Leave - Inclusive and above legislative tenure of parental leave entitlements to help you start, grow and care for your family.
• Volunteer Leave - Make a meaningful difference with 2 days of volunteering leave for any cause or charity of your choice.
• Employment Assistance Program - Be confident that you and your family are supported with access to our comprehensive Employee Assistance Program.
• CDC Social Events - CDC’s offers staff and their family’s inclusive events that nurtures relationships, connection and friendships across the business. CDC hosts BBQs, family picnics and community events, bringing together CDC staff in different settings.

About you: 

The ideal candidate presents as a natural problem-solver, combining demonstrated technical solutions knowledge from within critical infrastructure environments, with a commercial and customer-focused approach. The successful candidate will be adjusted to operating within dynamic and fast-paced environments, possessing the ability to translate technical customer requirements, into actionable and feasible solutions which can be communicated and implemented across our business functions. Bringing together strong stakeholder engagement skills, and an understanding of data centre design and delivery engineering principles; we would particularly love to hear from candidates that have had exposure to hyperscale facility design and implementation.

• Demonstrated technical solutions experience from within data centre engineering or critical infrastructure environments (electrical, mechanical, civil, or controls focus).
• Experience in supporting with RFP's, RFI's, bids, or technical proposal responses in customer deployment solutions.
• Strong understanding of Data Centre Engineering principles and industry standard design architectures.  
• Demonstrated experience in pre-sales or post-sales engineering teams - customer-facing engagements, proposals, technical solution development.

Essential:

Australian Citizenship with ability to obtain and maintain a NV1 Security Clearance.

How to Apply:

If you are looking for an opportunity to play a vital role in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity of backgrounds, perspectives, and experiences leads to innovation and success. We actively promote equality and strive to create a welcoming environment for all employees. We are dedicated to building a team that reflects the diversity of our community and encourages everyone to bring their authentic selves to work.