$61,590 – $62,816MidFull Time
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!
DES is seeking an experienced and highly motivated individual to join our team as a Training Supervisor for the Division of Business Services, Office of Professional Development (OPD) supporting the Division of Developmental Disabilities (DDD). Under the direction of the Training Manager, the Training Delivery Supervisor will be responsible for supervising training instructors in the delivery of new hire, job specific and soft-skills training to employees at all levels within the Division of Developmental Disabilities. The Training Delivery Supervisor is responsible for all aspects of supervision and for the implementation of the Arizona Management System within their teams. This position reports to a Division Training Delivery Manager.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Job Duties:Essential Duties and Responsibilities include but are not limited to:
● Adult learning principles; learning management systems; survey instruments; organization and tracking systems; customer service and communication principles.
● Evaluations (Phillips ROI Model preferred).
● Project planning concepts and practices; collaboration and social media platforms.
Knowledge, Skills & Abilities (KSAs):Knowledge in:
● Adult learning principles; learning management systems; survey instruments; organization and tracking systems; customer service and communication principles.
● Evaluations (Phillips ROI Model preferred).
● Project planning concepts and practices; collaboration and social media platforms.
Skilled in:
● Problem analysis, research and resolution.
● Evaluating training materials and courses.
● Facilitating meetings, reporting, organization and scheduling/tracking, building and sustaining interpersonal relations.
● Oral and written communication
Ability to:
● Adaptability (maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to new work structures, processes, or requirements or to work within a new culture).
● Communication (Attends to messages from others; correctly interprets messages and responds appropriately).
● Customer Focus (Making customers and their needs a primary focus of one’s actions, and developing and sustaining productive customer relations).
Selective Preference(s):The ideal candidate for this position will have:
Bachelor’s degree or higher in an applicable subject area such as Instructional Design, e-Learning, Human Resources Development, Adult Education, Psychology, English or similar field preferred. Three (3) years experience as a trainer or instructional designer.
● This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements . Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
● Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
● All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:The Arizona Department of Economic Security offers a comprehensive benefits package to include:
• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
For questions about this career opportunity, please contact us at Paula Hernandez or email pahernandez@azdes.gov.
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-771-2909.
Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
