Credit Controller / Accounts Receivable Specialist

As Credit Controller at PHĀEA, you will be instrumental in managing and maintaining our accounts receivable operations. Your role involves overseeing day-to-day activities related to accounts receivables, ensuring the timely and accurate distribution of invoices, and diligently following up on past due accounts. You will also conduct credit research and make credit authorization decisions for new clients. This position requires a keen attention to detail and a proactive approach to financial management.

About Phāea

PHĀEA is a leader in the Greek hospitality industry, bringing an authentic approach to experiential travel and luxury – one that is inspiring yet effortless, elevated yet conscious, highly curated yet understated.

Born in Crete, PHĀEA comprises a collection of properties – Phāea Blue, a member of SLH, Phāea Cretan Malia, a member of Design Hotels, Village Heights Resort and Koutouloufari Village Holiday Club. These properties blend bold design, responsible living, and authentic experiences, immersing visitors in the genuine Greece. PHĀEA is expanding to introduce undiscovered Greek destinations into its portfolio. 

Together, we are on a journey of learning and evolution, where every day is an opportunity to develop new skills, to embrace new experiences, and to take another step forward towards our vision of an altogether kinder hospitality.

At PHĀEA, we apply principles of equal treatment and equal opportunities and are committed to creating a working environment that promotes respect, diversity, and inclusion.

PHĀEA is proud to be Great Place To Work® – Certified™, reflecting our commitment to an inclusive, welcoming and people-centered work environment.

Culture Fit

• Contribute to the curation of extraordinary, guest-centric, luxury and meaningful travel experiences that tell the story of a truer, more timeless Greece.
• Contribute to a culture of collaboration by crafting authentic relationships and encouraging the personal and professional growth.
• Engage with and support the values of Phāea – Consciousness – Innovation and Community - through your day-to-day work and your interaction with team members and guests.

Job Fit- Responsibilities

• Manage and process accounts receivables and invoices.
• Monitor customer payments and address discrepancies.
• Conduct credit checks and update credit policies.
• Handle overdue accounts and resolve billing issues.
• Produce financial reports and assist in account reconciliation.

Requirements

Must-Have

• Bachelor’s degree in Finance, Accounting, or a related field.
• Proven experience in accounts receivable and credit control.
• Strong understanding of billing and financial concepts.
• Excellent organizational and time-management skills.
• Proficiency in Opera PMS and MS Office.
• Strong communication skills in English, both written and verbal.

Nice-to-Have

• Experience in the hospitality industry.
• Proficiency in SoftOne ERP.
• Knowledge of Greek financial regulations and standards.

Benefits

What we offer

• Comprehensive hospitality and department-specific training.
• Qualification-Linked Compensation Package.
• Opportunities for career advancement.
• Transportation (for Heraklion residents)
• Supportive and welcoming work atmosphere.
• A wide variety of benefits