The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.
Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.
The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.
What you’ll do
- Lead the development of a mix of brand direct and media agency portfolio as a senior strategic advisor, providing technical and client service excellence based on TTD's vision and values.
- Demonstrate the value of The Trade Desk by crafting innovative technical solutions that meet the clients’ needs and business goals while translating technical capabilities into practical business outcomes.
- Provide thought leadership to your client and their partner ecosystem on how to best leverage The Trade Desk’s platform and integration capabilities.
- Work closely with Business Development team to cultivate your accounts and become an extension of your client’s organization to solve their unique challenges through technology and automation.
- Responsible for growing your book of business through strategic cross selling and upselling opportunities by understanding the core client business needs.
- Own and drive the long-term success, growth, and operational excellence of assigned accounts, proactively identifying opportunities and solving business challenges across internal and external stakeholders.
- Act as the primary strategic owner of your portfolio, demonstrating strong commercial accountability across client retention, growth, forecasting, prioritisation, and client success outcomes.
- Develop trusting and productive relationships with key stakeholders both internally and externally.
- Operate effectively in a fast-paced and evolving environment, balancing multiple priorities while maintaining strong client leadership and execution excellence.
- Participate in product road map build out discussions based on client needs with international senior leadership, product & engineering teams.
- Communicate effectively with other functional leaders (product, marketing, inventory & partnership team) by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organisation.
- Maintain strong cross-pod relationships to support horizontal centre of excellence across account management and traders.
Who you are
- An experienced client leader who has a solid technical background and is skilled in building and nurturing client relationships.
- A proficient Mandarin and English speaker.
- We are looking for an individual possessing excellent communication, strategic thinking and leadership skills to serve as a player-coach across a portfolio of key accounts. Your duties will involve both managing relationships with clients and leading junior teammates.
- Extensive experience within the digital and programmatic industry in a client focused role.
- Experience establishing longstanding, consultative client relationships.
- Demonstrated ability to independently manage and grow complex client portfolios with a strong sense of ownership and accountability.
- Ability to build strong relationships with internal and external stakeholders, executive team and industry groups.
- Experience at an online publisher, agency, Mar Tech, SSP, DSP, or other online advertising role.
- Strong management and leadership skills through a collaborative team approach.
- A sense of maturity and ability to see the larger picture when making internal and external decisions and coaching your team to do the same.
- Repeatedly and consistently demonstrates confidence and good judgment in ambiguous situations, is experienced in diffusing difficult situations, and has a proven track record of resolving conflict.
- Execute, and coach others to execute, timely in fast-paced environment through effective time management and prioritisation skills.
- Comfortable engaging with senior client stakeholders and presenting strategic recommendations with confidence and credibility.
- Ambition to develop personally and nurture the development of others.
- Excellent communication and interpersonal skills.
- Excellent influencing and negotiation skills.
- Highly organized with a strong attention to detail.
- Exemplars of TTD culture and values, teaching others how to act with grit, humility, generosity and poise.
- We are looking for someone who takes true ownership of client success — proactively driving growth, solving problems, and leading cross-functional collaboration without waiting for direction.
The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.
Please reach out to us at accommodations@thetradedesk.com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.
When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.
