Senior Workplace Associate

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more. 

Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.

The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.

What we do: 

The Trade Desk is seeking a Sr Workplace Associate to join our dynamic Workplace Services team! Our Sr Workplace Associates are responsible for supporting all day-to-day office operations with the goal of providing a positive, safe, productive, and “best in class” workplace experience. This position is responsible for offering the highest level of customer and employee service while assisting with management of high-volume, high-touch services and programs.  

We are strong Cultural Ambassadors for The Trade Desk, bringing first-class hospitality and a customer centric approach to work each day. We are agile, gritty, and engaging. We bring an upbeat, positive attitude to everything we do in order to accomplish our objectives. Excellent organizational, problem-solving, and written and verbal communication skills are critical to our success. We are multi-faceted, dynamic, and engaging, and our work touches many aspects of what contributes to the success of The Trade Desk and its employees! 

What you’ll do: 

• Working under the direct supervision of your onsite manager, act as a primary point of contact for the office and assist with daily operational workplace requirements.
• Engage with employees at all levels of the organization to get the “pulse of the culture” within the workplace while providing a positive employee and guest experience for all.
• Cover and support reception when required. 
• Support projects. 
• Process invoices with accountability.
• Manage guest and employee building access in coordination with building management. 
• Proactive approach to change management in a growing environment
• Attend promptly to maintenance issues and follow up to ensure satisfactory resolution.
• Conduct regular building walk-throughs to ensure cleanliness, address immediate maintenance or safety concerns, and communicate with employees as necessary.
• Understanding and adhering to local health and safety regulations to ensure compliance and maintain a safe work environment.
• Supporting the team with creative internal marketing material.
• Assist with new hire onboarding process for employees and contractors.
• Partner with internal stakeholders and special committees to assist with organizing, planning, budgeting, and identifying outside vendors for in-house activities such as morale events, team meetings, and holiday parties.
• Partner with the People Operations department to maintain and help enforce workplace policies. 
• Support workplace and building security policies, procedures, and systems in partnership with the Global Real Estate team. 
• Collaborate with global Workplace Services colleagues on best practices. 

Who you are: 

• Previous experience working in a fast-paced office or professional work environment. Experience within tech sector a plus.
• Genuine interest in providing an outstanding level of service. 
• Passion – your work matters, and you deliver it with an upbeat, positive attitude with attention to detail.
• Grit – sometimes solutions take creative thinking and multiple iterations. You are resilient to finding solutions. 
• Excellent written and verbal communication skills, in both large and small groups. 
• Confident with public speaking, presenting to large groups of people.
• Creative/ marketing experience advantageous.
• Proactive attitude - check in with team early and often, alert the appropriate staff when there’s an issue and always strive to provide outstanding customer service.
• A creative mind with an ability to suggest improvements.
• Able to respond after hours for emergencies and able to work outside of designated hours as needed.
• Full knowledge of MS Office Suite – Word/Excel/PowerPoint.
• Active duties requiring walking, standing, reaching, bending, and crouching as part of daily activities.
• The role does require manual handling

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.

Please reach out to us at accommodations@​thetradedesk.​com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process. 

When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.