Amazon offers a collection of revolutionary devices and the device business is one of the most innovative and fastest growing at Amazon. Our lineup includes Echo devices, Kindle e-readers, Fire tablets, Amazon Fire TV, and more. We pride ourselves in being able to provide customers a fully-integrated service with easy access to millions of movies, TV shows, magazines, newspapers, books, songs, apps and games.
The Amazon Offline Retail team is responsible for selling Amazon devices into many brick and mortar retailers across the US. Market Managers lead sales and marketing initiatives for Amazon branded products in retail locations. They are responsible for the in-store experience, running assisted selling events, fostering relationships and training at the store level and promoting Amazon through customer interactions. Market Managers are focused on increasing sales of Amazon products in retail stores, educating store associates and consumers on the value of Amazon devices, accessories and Amazon in general.
Market Managers ensure the Amazon in-store experience and merchandising is properly implemented across retailers. They serve as the Amazon evangelist, running group training events for sales associates on how to sell Amazon and participating in assisted selling activities. They manage the in store product transitions and retailer communications. They rely heavily on influence over authority to drive project deliverables.
Key job responsibilities
In this role you will:
- Travel to complete store visits within assigned territory
- Manage business expense (mileage, etc.) and submit expense reports accurately
- Effectively install, troubleshoot, and maintain a variety of Amazon devices in various national retail stores
- Assist customers and is an ambassador of the Amazon brand
- Develop professional relationships with store managers, general managers and in-store employees
- Educate store associates on the value of Amazon devices, accessories and Amazon ecosystem
- Work with retail sales personnel to resolve merchandising and training issues.
- Follow instructions to assemble displays and reset sections according to planogram
- Set-up and/or ensure powered displays are fully functional
- Conduct basic merchandising visits such as stocking, cleaning, auditing, and updating signage
- Ensure the Amazon in-store experience and merchandising is properly implemented across retailers within your region
- Conduct sales and training demonstration in-store and during large scale events based on program / market needs
- Complete daily instore reports to document visits, including submitting digital photos
- Participate in assisted selling activities during peak selling times at select retail locations
- Collect business and market insights from consumers and store associates
- Create and participate in quarterly business reviews and quarterly business reviews
- Work independently with minimal supervision
- May be asked to participate in overnight travel
- Be on your feet for up to 8 hours at a time
- Push, pull, lift or carry items up to 50 pounds (with or without reasonable accommodation)
- Must work flexible work hours including nights and weekends (ability to work 40 hours a week)
- It is required to possess a cell phone compatible with Form.com which includes, iOS and Android devices. Form.com is not compatible with Windows, Blackberry or any other OS
- It is required to have access to reliable transportation to travel between worksites during the work day
- Possess a valid driver’s license, proof of insurance
A day in the life
Market Managers ensure the Amazon in-store experience and merchandising is properly implemented across retailers. They serve as the Amazon evangelist, running group training events for sales associates on how to sell Amazon and participating in assisted selling activities. They manage the in-store product transitions and retailer communications. They rely heavily on influence over authority to drive project deliverables.
About the team
The Amazon Offline Retail team is responsible for selling Amazon devices into many brick and mortar retailers across the Unites States. Market Managers lead sales and marketing initiatives for Amazon branded products in retail locations. They are responsible for the in-store experience, running assisted selling events, fostering relationships and training at the store level and promoting Amazon through customer interactions. Market Managers are focused on increasing sales of Amazon products in retail stores and educating store associates and consumers on the value of Amazon devices, accessories and Amazon in general.
Basic Qualifications
- 3+ years of retail experience
- 2+ years of retail sales experience
- Valid driver's license and proof of insurance
- High School diploma or equivalent
- Work a rotating, flexible schedule, including nights, overnights, weekends and holidays. Able to work 40 hours/week, and overtime as required
- Ability to push, pull, lift, squat, bend, reach and carry items up to 50 pounds (with or without
- reasonable accommodation)
- Possess a mobile phone compatible with iOS or Android operating systems
- Access to reliable transportation to travel between retail locations daily
- events during peak seasons
- Proficiency in basic file management, including organizing, navigating, and maintaining digital files, as
- well as the ability to compress and extras files and folders
- Comfortable with fundamental tools and techniques for constructing and modifying in-store displays in
- retail settings
Preferred Qualifications
- 6+ years of relevant work experience in retail sales, (preferably consumer electronics) or high-tech
- products
- Experience managing multiple retail accounts/locations
- Experience and comfort presenting to large audiences
- Exhibit strong attention to detail and organizational skills
- Excellent verbal and written communication skills
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, KY, Virtual Location - Kentucky - 20.00 - 29.00 USD hourly
