MidFull TimeEN
Job Title: KYC Ops AMEA Production Steering, AS
Location: Bangalore, India
Role Description
Guidance for writing the position description:
Articulate and define the main purpose of the position, addressing the question “Why does it exist?”
It is important to use reflective and action verbs to outline the main position and reason of being of theposition, state the framework or limits within which the position is set, and include the permanent objectives or end-result of the position
Provide an overview of the key result areas of the position
The KYC Ops AMEA Production Steering Team plays an important role in AMEA KYC Ops with the main aim of collaborating with KYC production teams in ensuring KYC review and remediation are conducted timely and adhering to KYC regulatory requirements.
The team performs carries out robust governance in steering all the 19 countries in AMEA towards meeting the monthly committed SLE and KPI, through close working relationship with all the regional branches (production teams).
This associate role is part of KYC Ops AMEA Production Steering Team responsible in providing few key functions to the regional KYC Ops team, the overall key objectives of this team and role are:
MJA governance – follow up with AMEA locations that are subjected to MJA requirements to ensure files are being remediated timely
Break Resolution – Regional support center in facilitating resolution on all identified KYC data breaks in client, guarantor (Gtor), underlying principle (UP) and thirdparty(TP) perimeter, and ensure all breaks are remediated timely. This include CRDS data quality fixes, DDRR breaks etc.
SLE/KPI support and governance – Extract data and perform MI analysis on AMEA PR/EDR/Gtor/UP/TP KPI and work closely with production team in ensuring Apac monthly KPIs are met. Trend performance analysis identifying thematic issues, exploring opportunity for process improvement.
Blocker clearance - Provide indepth review with branches in understanding file progression blockers and providing guidance on alternate work around solutions whenever is necessary
Reporting - produce new or adhoc management / audit presentation pack or work with Data Scientist in data extraction timely and accurately
Governance & control - Play an active role in driving remediation governance (whenever it requires) to ensure control is well implemented and files are remediated timely and accurately by production teams
Offboarding/Managed Exit Goverance – To ensure all SLEs of Offboarding and Managed Exit for AMEA locations are adhedered to
Pipeline /allocation smoothening – Assist regional locations in reviewing allocated populations are at best matched against the capacity through smoothening of files
Process Improvement - Acquire strong end-to-end KYC process flow within the firm assisting in exploring process and control improvement, promote the utilising of analytic tools and gathered feedback whenever it is necessary
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
Best in class leave policy
Gender neutral parental leaves
100% reimbursement under child care assistance benefit (gender neutral)
Flexible working arrangements
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above
Your key responsibilities
Guidance for setting out the responsibilities and tasks to be carried out in the position:
Describe the responsibility and expected contributions of the position, listed in the order of priority
Each responsibility should indicate the expected results; expressing both the “what” (responsibility) and “how” (task)
Consider the position on a permanent basis without reference to a time frame
Combine minor or occasional responsibilities; do not include a responsibility which occupies 5% or less of an incumbent’s time unless it is an essential part of the position
Consider the content of the position on these three dimensions:
Accountabilities (takes ultimate decisions)
Responsibilities (takes decisions within a provided framework)
Supporting (has a helping or facilitating position)
Use gender neutral language such as s/he
Avoid words that are open to interpretation – for example instead of “handle incoming mail” use “sort and distribute incoming mail”.
Note: For positions with supervisory/management responsibilities, there is a standard People Management section with specific responsibilities for Corporate Title Bands.
Note: For positions relating to Heads of Functions, example responsibilities to select from include:
Sets a vision for long term organizational success at global / regional business level and implements respective strategic plans
Oversees development and execution of objectives, plans and policies and is accountable for continuous efforts to improve Deutsche Bank's competitive Position and its performance
Ensures financial success by controlling budget planning and management as well as the P&L
Maintains internal and external key business relationships
Ensures the alignment to the DB risk management framework as well as to current regulatory and compliance requirements
The key tasks of this individual include, but not limited to the tasks below:
Control Governance Analysis
Main role is the dedicated AMEA Control Governor that work closely with all AMEA locations to perform close follow up on all control related items
Perform deep dive analysis on control breaks such as DDRR, data quality issues and follow up closely with branches for timely updates
Key MJA reconciliation coordinator for AMEA to ensure all breaks are being accounted for and being follow through closely till closure. Provide weekly review and broadcast too impact locations.
KYC Production Steering and Trend Analysis
Assist Steering leads in AMEA performance trend analysis and explore opportunity for process improvement on thematic approach, including indepth review on looping performance and carry out close monitoring for positive outcome
Problem Solving & production process improvement
Understand key stakeholder KYC review and remediation challenges and provide appropriate KYC technical resolution (strategic and tactical where appropriate) solutions/workaround.
Analyse available KYC business information from existing tools to identify process improvements opportunity for increasing the KYC timeliness and productivity.
Participate in regional KYC production meetings to resolve KYC blockers and to share governance update.
MI Support
Generate and distribute management reports when necessary
People Management
The behaviours provided below should be adopted by all Deutsche Bank employees in relation to their development and management of others.
Supports the development of an environment where people management and development is the number one priority. Coaches direct reports and others in the organisation, as appropriate
Actively supports the business strategy, plans and values, contributing to the achievement of a high performance culture
Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution
Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment
Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance
Your skills and experience
Specify the minimum level and type of experience required for the position (e.g. specialised or cross-functional, cross-industry experience, local or international experience)
Do not include the number of years
Alternative possible background can be indicated
Consider the experience required in the following areas:
Risk and Regulatory
Business
Leadership
MIFiD II Positions: Ensure the description outlines the need to possess the necessary knowledge, competence and at least 6 months of experience in a relevant role to meet relevant regulatory and legal requirements.
KYC Experience - some experience in KYC knowledge in multiple jurisdictions if possible
Business Improvement - Business process improvement experience who can drive excellent root cause analysis to create more effective information processes
Analytical – make sense of data and statistics in order to understand the best strategies to apply
Data modelling –integrate data from multiple sources according to standards and best practices
Statistic Knowledge – analyse historical data for forecasting and root cause analysis
Interpersonal skills – MIS analysts interact with all levels of a company’s stakeholders in order to implement their technology solutions and process improvements
Writing skills – MIS analysts research, prepare, and write a variety of complex reports and analysis
Experience in Data tools (good to have, not mandatory)
Data Visualization Tool (e.g Tableau, Power BI)
Phyton Experience is a plus
Highly preferred to have Excel and Access Visual Basic skills
Power Platform Experience is a plus
Education/ Qualifications
Define the minimum level and type of education required.
If applicable, indicate type of certificate, diploma or degree required
MIFiD II Positions: Confirm position description contains appropriate Qualification Category. Ensure the description outlines the need to possess the necessary knowledge, competence and experience to meet relevant regulatory and legal requirements.
Bachelor's degree in Business Administration, Finance, or a related field
Experience in banking industries with strong KYC knowledge.
Analytical and problem solving skills combined with excellent written and verbal communication skills with the ability to cater to demanding stakeholders
5+ years of experience in KYC with good exposure in working with data and MI preparation
Strong analytical and problem-solving skills
Excellent communication and presentation skills
Ability to work independently and confidently and as part of a team
Strong understanding of business principles and practices
Proficiency in Microsoft Office Suite
How we’ll support you
Training and development to help you excel in your career
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs
About us and our teams
Please visit our company website for further information:
https://www.db.com/company/company.html
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
