Imaging Associate

Job Description:

Job Title: Imaging Associate 
Location: Springfield, Missouri 
Department: Compliance & Integrity 
Employment Type: Full-time 

Job Summary: 
Are you detail-oriented, organized, and passionate about supporting a mission that improves lives? Join our compassionate and collaborative team as an Imaging Associate, where your work directly contributes to the integrity and security of critical client records. In this role, you’ll enjoy a supportive culture, meaningful work that makes a difference, opportunities to build technical skills, consistent routines, and a team that values professionalism and respect. We’re looking for someone who is reliable, communicative, and takes pride in accuracy and efficiency. 

As an Imaging Associate, you will play a key role in preparing, scanning, indexing, and verifying documents to ensure timely and accurate uploads into our systems. You’ll conduct quality checks, maintain confidentiality, and collaborate across departments to support document workflows. This position also involves assisting with training, maintaining compliance standards, and contributing to a positive and professional work environment. 

This position offers… 
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost  
• Mileage Reimbursement – Company paid for work functions requiring travel 
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition 
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce 
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more 

Key Responsibilities: 
• Prepare, scan, index, and verify documents to ensure accurate and efficient electronic record management 
• Perform quality checks on scanned images to maintain high standards of accuracy, completeness, and compliance 
• Collaborate with internal departments to support document workflows and ensure timely processing of requests 
• Communicate professionally via phone and email to follow up on tasks and maintain strong interdepartmental relationships 
• Assist with training and re-education of staff on document imaging processes and best practices 
• Maintain compliance with documentation standards, HIPAA regulations, and organizational policies related to privacy and security 
• Support a positive, respectful, and team-oriented work environment while also working independently when needed 
• Participate in meetings, professional development, and organizational initiatives as assigned 

Education, Experience, and/or Credential Qualifications: 
• High school diploma or GED required 
• RHIT or RHIA certification preferred 

Additional Qualifications: 
• Valid driver’s license, acceptable driving record, and current auto insurance required 
• Ability to read, interpret, and apply policies, procedures, and technical instructions 
• Strong written and verbal communication skills with the ability to interact professionally with staff and stakeholders 
• Basic mathematical skills including working with whole numbers, fractions, and decimals 
• Ability to apply logical thinking to follow instructions and solve routine problems 
• Strong attention to detail and organizational skills 
• Ability to work independently while also contributing to a team environment 

Physical Requirements 
• Perform sedentary work involving sitting for extended periods with occasional standing or walking 
• Use hands and fingers repetitively for typing, scanning, and document handling 
• Lift or move objects weighing up to 10 pounds occasionally 
• Maintain focus and accuracy during repetitive tasks throughout the workday 

Keywords: document imaging, records management, scanning, HIPAA compliance, data entry, quality assurance, administrative support, health information, document processing, clerical support 

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Brightli is a Smoke and Tobacco Free Workplace.