Housing Liaison

Job Description:

Job Title: Housing Liaison

Location: Saint Louis, MO

Department: NN Adult Housing

Employment Type: Full Time

Job Summary:
Join our compassionate and mission‑driven team as a Housing Liaison, where you will play a vital role in supporting individuals with disabilities and those in recovery as they work toward stable, independent living. This position offers the opportunity to make a meaningful impact by helping individuals secure safe, affordable housing while addressing their broader needs through supportive services and strong community partnerships. If you are relationship‑focused, resourceful, and passionate about reducing homelessness and promoting long‑term stability, this role allows you to make a lasting difference in the lives of those you serve.

In this role, you will engage individuals experiencing housing instability, assist with accessing housing and community resources, and collaborate with local Continuums of Care, landlords, and service providers. You will serve as a subject matter expert on housing resources while supporting crisis resolution, benefit access, and long‑term housing success.

This position offers…
· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost 
· Mileage Reimbursement – Company paid for work functions requiring travel
· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
· Workplace Culture – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
· Additional Perks & Benefits – Scroll down to bottom of this post to learn more

Key Responsibilities:
· Engage individuals experiencing homelessness or housing instability using Housing First, harm‑reduction, and low‑barrier approaches
· Participate in Coordinated Entry and Case Conferencing meetings within the local Continuum of Care
· Conduct outreach to individuals not currently engaged in services and connect them to appropriate supports
· Assist individuals with accessing behavioral health, medical, employment, and other essential services
· Build and maintain strong relationships with local landlords and provide education on available programs
· Connect referrals from Continuum of Care partners to appropriate housing and support resources
· Utilize SOAR training to assist individuals with applying for benefits
· Support individuals in securing identification and documentation needed for housing or employment
· Assist individuals in transitioning to stable, permanent housing and evaluate readiness for independent living
· Reengage individuals who have disengaged from services or are at risk of returning to homelessness
· Identify and connect individuals with natural supports and community resources to sustain housing stability
· Maintain accurate and timely data collection and entry as required by regulatory standards
· Serve as a resource to team members, clients, and leadership regarding housing and community services
· Participate in required trainings, statewide housing liaison calls, and program initiatives
· Perform other duties as assigned

Education, Experience, and/or Credential Qualifications:
· Bachelor’s degree in Social Work, Psychology, Sociology, or related field or relevant case management experience in housing
· Associate of Applied Science in Behavioral Health Support from an approved institution or eligible to provide community support services
· Must meet Community Support qualifications under Missouri guidelines, including any combination of education and qualifying experience
· Qualifying experience must include service delivery to individuals with mental health, substance use, or developmental disabilities

Additional Qualifications:
· Must have a valid driver’s license with an acceptable driving record and current auto insurance
· Must complete SOAR training and Housing Liaison training provided by the Department of Mental Health
· Must complete HUD Quality Standards training/quiz
· Ability to work effectively with diverse populations and maintain confidentiality
· Strong communication, relationship‑building, and organizational skills
· Ability to multi‑task and respond effectively in crisis situations
· Proficiency in Microsoft Office and data management systems

Physical Requirements
· Ability to exert up to 10 pounds of force occasionally
· Ability to perform repetitive hand, finger, and arm movements for typing and documentation
· Ability to sit for extended periods with occasional walking or standing
· Ability to meet the physical demands of a sedentary work environment

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Places for People is a Smoke and Tobacco Free Workplace.