Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.
About the Opportunity Dayforce is seeking a self-starting, highly motivated UX Researcher to design and conduct research that informs the development of products and experiences used by millions of workers every day. This role supports the creation of HR and workforce management tools that reflect the quality and usability of modern consumer software, grounded in user-centered and human-centered design practices. The UX Researcher will contribute across the full design lifecycle—from early discovery and insight generation to usability testing—helping teams define problems, generate ideas, and deliver impactful solutions. Success in this role requires strong collaboration with Design, Product Management, and Engineering, along with the ability to clearly communicate research insights and recommendations. What You’ll Get to Do • Execute user research initiatives within key product areas such as Workforce Management, Payroll, Tax & Payments, Talent, or Platform. • Conduct both generative and evaluative research, incorporating market, competitive, and industry insights. • Design and execute research studies, including study plans, screeners, discussion guides, and participant coordination. • Translate research findings into actionable insights that inform product definition, prioritization, and strategy. • Support product teams by contributing to opportunity framing and requirements development. • Coach and guide product designers on research methods, analysis, and best practices. • Collaborate closely with cross-functional teams throughout all phases of research and design. • Identify patterns, themes, and opportunities across studies to connect research outcomes to product strategy. • Advocate for accessibility and inclusive design practices in all research and product decisions. • Partner with the broader research team to continuously grow skills and expertise. Skills and Experience We Value • Experience incorporating market or industry research into product and user insights. • Experience conducting research across the design lifecycle with a strong desire to expand skills, particularly in discovery research. • Familiarity with product development and prioritization frameworks such as PRDs, opportunity framing, and RICE. • Ability to work with guidance from senior researchers while developing autonomy. • Experience collaborating with multiple stakeholders and involving non-researchers in the research process. • Strong relationship-building skills with a focus on understanding cross-functional team needs. • Familiarity with accessibility and inclusive design practices. • Excellent communication, presentation, and collaboration skills. What Would Make You Stand Out • Experience working within SaaS or enterprise software environments. • Strong portfolio demonstrating end-to-end research impact on product decisions. • Experience influencing product strategy through research insights. • Ability to synthesize complex data into clear, compelling narratives. • Passion for improving user experiences at scale across diverse user groups.
What’s in it for you Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. This job posting is for an existing vacancy
Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.
About the Salary Ranges
Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process Pour consulter cette offre d'emploi en français, veuillez utiliser le lien: https://jobs.dayforcehcm.com/fr-CA/mydayforce/alljobs
