Sirva is the global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With Sirva locations and franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and human support. By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide. We’re a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it! Why work for Sirva? Being an international brand with a cross regional structure your career opportunities could be endless! You can make colleagues, connections, and friendships the world over with Sirva. Diversity and inclusion is part of our service and therefore is part of our DNA. At Sirva our Inclusion, Diversity & Equity Alliance (I.D.E.A) is our global initiative that imprints itself to our identify. Sirva has invested in benefits to its employees across health & wellbeing and financial rewards. We are proud to support a flexible hybrid way of working supported by our Work from Home and Core Flex Hours policy - trust & communication Is key to this model and encourage all employees to discuss with their People leaders what works best for you. Position Overview: The AR Specialist is responsible for managing and collecting accounts receivable by sending payment reminders, following up with customers via email and telephone, and escalating issues when required. The role involves extensive interaction with multiple internal departments to support timely collections, accurate billing, and effective cash flow management. Functions and Responsibilities: • Send out SOA via email to Customers. • Collect and contact via email or phone calls on all past due accounts, concentrating more time and effort on those with the highest past due balances on assigned accounts. • Establish customer contact and maintain weekly communication with customer contact for payment on invoices per established terms. • Respond to customer questions through extensive research in Service Engine/AMOS and with other internal departments, i.e. Client Finance, Operations, Account Management and Directors. • Provide additional information when requested and work with departments to revise billings when needed. • Regularly update of Account Receivable Trackers, Customer Master Data and Queueing • Also provide support to the cash posting department on details relating to customer payments. • Monitor and coordinate with other department, escalate to AR Team Lead for any issues related to AR. • Perform other duties as assigned (e.g. Debtor Account creation, Vendor Form Completion, Invoice Submission and Audit, Process Improvements, Quality Assurance and agreed processes related and non-related to AR).
Qualifications and Preferred Skills: • Bachelor’s Degree required (B.S. in Accountancy preferred) • Minimum of 3 years’ experience in Accounts Receivable and Collections • Strong understanding of global AR best practices • Exposure to Europe and U.S. markets preferred • Proficient in Microsoft Excel, ERP systems, and supplier portal platforms • Strong ability to prioritise and multitask with high attention to detail • Excellent written and verbal English communication skills • Strong time management, analytical, and problem-solving abilities Apply Now If this sounds like your type of role, then please submit your application via the APPLY now option and complete all necessary information.
Sirva Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self service and human support. From relocation and household goods to commercial moving and storage, our portfolio of Brands (Sirva, Team Relocations, Allied, & northAmerican) provides the only integrated moving/relocation solution in the industry. By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide. We’re a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it. For more information please visit www.sirva.com.
Sirva brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At Sirva, you will be in great company!
Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.
If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSirva@Sirva.com and let us know the nature of your request and your contact information.
