Gordon Food Service
Pricing Analyst - National Accounts CA
🇺🇸Wyoming, Michigan, United States24 hours ago
MidFull TimeEN
Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...
Position Summary:
Manage a portfolio of multi-unit customers in various market segments through interpreting, analyzing, and implementing pricing contracts and proprietary costed materials, including various components of customer sell price. Responsible for accurately implementing customer pricing and serving as the customer’s point of contact for pricing support. Investigate and resolve customer margin issues via systems and reporting tools to ensure customer profitability. Responsible for working with vendors in the onboarding process, new vendor lanes, customer pricing contract compliance, bill back discrepancy, and resolution. Strive to uphold and enhance pricing integrity for both internal and external customers.
What you will do:
Customer Pricing and Profitability
Manage the collection, retention, organization, analysis, and implementation of customer and vendor contracts for a portfolio of concepts within multiple market segments
Utilize various pricing systems to implement customer contract pricing
Collaborate with a variety of teams to ensure accurate proprietary material contract costs to manage customer sell price
Collaborate with Capstone to implement proprietary freight costs to ensure accurate freight rates and delivery methods (prepaid, collect, or backhaul)
Oversee contract material expiration utilizing various SAP reports and MACROS
Verify customer pricing and accuracy through internal and external price verifications and audits
Research and resolve cost and pricing discrepancies to ensure accurate margin
Research and execute customer credits when applicable
Calculate and request vendor direct deductions to generate, retain, and recover margin
Provide reporting and data to assist account management in decision-making
Comply with defined best practices and pricing procedures
Subject matter expert for inbound and outbound pricing conditions
Customer Sales Support
Primary business contact for customer Leadership, Supply Chain, Purchasing, and Operation teams regarding cost, pricing inquiries, and support
Collaborate with Multi-Unit support team members to maintain business relationships
Ensure all components of customer contracts are accurately in place, e.g. rebates, distribution fees, invoice fees, etc.
Analyze weekly margin report to correct inaccuracies (freight, pricing, agreement, etc.) and communicate with all stakeholders
Participate as a core member in the new customer implementation and exit process
Enforce documented pricing standards and protocols
Vendor Management
Build and maintain vendor relationships
Communicate with vendors within Gordon Supplier Plus
Review reporting daily. Collaborate with cross-functional teams to resolve vendor credit and deduction issues
Research and reconcile vendor bill back discrepancies and submit repayment when necessary
Solicit vendor information necessary for creating new vendors and expanding the Gordon Food Service distribution network
Perform other duties as assigned
When you will work:
Monday through Friday, 8:00am - 5:00pm.
Hybrid Work Schedule: 4 days in office, 1 day from home.
What you bring to the table:
High School Diploma (or equivalent) plus 3 to 5 Years related experience; Accounting or Finance background preferred.
Degree in Business Management or related preferred.
Customer Service - knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Ability to problem solve and develop solutions to a variety of complex business issues with the ability to balance customer needs within the framework of Gordon Food Service business practices.
Self Management - self-directed with the ability to deal with competing priorities, repetition, fluctuations in workload, ambiguity, etc.
Attention to detail, problem-solving skills, organizational and time management skills.
Excellent written, verbal, organizational, and communication skills.
Strong mathematical aptitude.
Social perceptiveness skills, being aware of other's reactions and understanding why they react as they do.
Negotiation skills and the ability to bring consensus or reconcile differences.
Positive attitude, with a commitment to personal and professional success.
Ability to accomplish multiple and diverse assignments.
Ability to work independently and in a team environment.
Ability to refer to policies and practices for guidance.
Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.
Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line.
All Gordon Food Service locations are tobacco-free.
Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.
