Customer Engineer, AI Platform, Google Cloud (Japanese)

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Ability to communicate in Japanese fluently to support client relationship management in this region.

Preferred qualifications:

• Experience with machine learning, search, and API integration related products.
• Experience with systems integration implementation in systems integrator.
• Experience collaborating with the product team to incubate rapid-growing products, fix the issue with quality, and prioritize technical blocker for field selling.

About the job

Technology is at the core of everything we do, especially in the world of Internet advertising. Sales Engineers are the behind-the-scenes brains for the proposals the Partner Development team pitches to our partners. Your strong software development background, detailed knowledge of web technologies and online advertising are key to working with the engineering and sales teams to create custom solutions for our partners. You are responsible for the entire technical back-end, from interpreting and writing technical specifications to the creation and implementation of the final plan. As the go-to technical expert for the team, you help design the solutions that make our partnerships successful.

Google Cloud accelerates organizations ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s technology all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

In this role, you will assist partner sales Googlers by problem-solving key technical issues for our customers. You will liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Responsibilities

• Accelerate the adoption of AI. Work with the team to identify and qualify business opportunities, identify key customer technical objections, develop a demo, presentations and develop a strategy to resolve technical blockers.
• Own responsibility for Go-to-Market (GTM) strategy from a technical perspective. Unlock product gap for adoption working with product engineering team.
• Build technical sales assets which helps frontline pre-sales engineers.
• Travel to customer sites, conferences, and other related events as needed.
• Partner closely with GTM lead, field sales, and product leaders to ensure product alignment with engineering, product priorities, and GTM priorities.