Key responsibilities:
- Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
- Prepare specifications and documents for programmers.
- Manage the set-up and configuration of systems
- Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process
- Provide documentation of all processes and training as needed
- Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms
- Perform design, implementation, and upgrades of information systems to meet the business and user
Qualifications & Experience:
- A degree or diploma in information and system technology.
- FTI or other formal business analyst training will be advantageous.
- 3+ years relevant experience in a similar role with a solid understanding of computer software, user interaction models, information presentation, process adherence and hardware integration is required.
Skills & Knowledge:
- SQL skills and a demonstrable understanding of relational database systems essential.
- Good written and verbal communication skills.
- Strong analytical skills.
Competencies:
- Performing under pressure.
- Analysing and forming opinions.
- Cooperation.
- Initiative.
- Decisiveness.
- Devotion to quality.
- Planning.
- Persuasiveness.
