Credit Collections Officer

About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together!

We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

 The Opportunity

We are currently seeking an experienced, driven Credit Collections Officer to join our fast-paced team. Key areas:

• Manage assigned collections with a focus on maximising cash collections and maintaining a high level of customer service
• Effectively identify and recommend alternative collections activities
• Case/dispute management 
• Comply and adhere to company policies ad collection principles
• Assist with reporting on debtor activity

 About You

We are looking for an individual with previous credit collections and/or call centre experience. You thrive in a team environment and take pride in your ability to provide excellent customer service. You can demonstrate:

• Experience and knowledge of Debt Collection/Accounts Receivable fundamentals
• Intermediate to advanced knowledge of Microsoft Excel essential
• Demonstrated experience in developing and executing collection strategies
• Excellent customer service and negotiation skills
• Accounting or Business qualification would be highly regarded

 Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button below or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.

#LI-Hybrid

#LI-JC1