Full TimeENAsia/Pacific
Customer Care Coordinator
We’re looking for a Customer Care Coordinator who thrives on helping others, solving problems, and creating positive experiences. If you're passionate about delivering outstanding service and want to develop your skills within a global organisation shaping the future of electrification, this role offers the perfect opportunity to grow.
About the Role
Based in our Rydalmere office and reporting to the Customer Care Manager, you’ll be the friendly voice and reliable support our customers depend on. You’ll respond to enquiries, solve challenges, process orders, and work closely with teams across the Pacific region (Australia & New Zealand) to ensure every customer interaction is smooth, accurate, and timely.
From phone‑based support to order coordination, complaint resolution, and ERP/CRM updates, you’ll gain hands‑on experience across the full Customer Care lifecycle, becoming a trusted point of contact for both customers and internal stakeholders.
You'll work closely with colleagues across Sales, Accounts Receivable, Supply Chain, Technical Support, and more, helping ensure the customer journey is seamless from start to finish.
This role is an excellent foundation for building a long‑term career at Hager, with opportunities to grow and learn from industry experts.
Key Responsibilities
Your Profile
If you're someone who takes pride in helping customers and enjoys working closely with a collaborative team, you’ll thrive in this role.
Why Hager?
Power up your career with Hager and grow with a company that invests in your future!
