At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Care to join the team?
Join GenesisCare Peninsula Private Hospital as a Patient Services Officer (Medical Administration) and make a real difference in people’s lives every day.
In our radiation oncology department, you’ll help support patients throughout their cancer treatment journey and be a part of a caring team that puts patients first every single day.
Work in a welcoming environment alongside experienced staff who will support and guide you!
This is a permanent part-time role (5 days per fortnight), ideal if you’re looking for flexibility while building experience in a patient-focused setting.
More specifically, you will:
Provide clerical support to help the radiation oncology department run smoothly each day
Book, update and confirm patient appointments for consultations and treatment
Process payments and assist with billing and receipting
Accurately enter and update patient information in clinical and administrative systems
Scan, file and organise patient and treatment documentation
Maintain accurate and up-to-date patient records in line with privacy requirements
Answer phone calls, respond to emails, and assist with patient and billing enquiries
Support both clinical and administrative teams with day-to-day tasks
Stay organised and manage multiple tasks in a fast-paced, patient-focused environment
We’re looking for someone who has:
A caring and patient-focused approach
A positive attitude and willingness to learn
Good communication and organisational skills
The ability to work both independently and as part of a supportive team
Administration or clerical experience (helpful but not essential)
A professional and friendly phone manner
Strong attention to detail and accuracy
Benefits of joining our team:
Be part of a supportive team where your work truly matters
Enjoy a welcoming, friendly and inclusive team environment
Access free, confidential wellbeing support for you and your family
Take part in the Full Circle Wellbeing Program to support your overall health
Learn and grow through development and training opportunities
Access employee benefits including gym discounts, health insurance discounts and more
About GenesisCare
By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.
GenesisCare is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs
GenesisCare is an Equal Opportunity Employer.