SeniorFull TimeEN
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Job Summary
The In-House Marketing Lead Agent provides in-person marketing with prospective and/or current owners with our resorts. Schedules guests to meet with a representative for a presentation. The lead agent assists other marketing agents with their guests to schedule a presentation.
• Serves as a positive and professional brand ambassador for Travel + Leisure
• Partner with the resort staff to receive arrival sheets of guests checking in
• Greet, present, and incentivize prospective customers to attend a sales-preview tour
• Screen and qualify potential customers based on company guidelines
• Make sales-tour reservations and collect required deposits
Essential Job Responsibilities
Responsibilities include, but are not limited to:
• Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80%)
• Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (10%)
• Assist other marketing agents with their prospective guests by helping with closing. May provide coaching and feedback as appropriate. (10%)
Travel Requirements
Minimal
Minimum Requirements and Qualifications
Education
• High School Diploma, GED, or equivalent
Training requirements
• None
Knowledge and skills
• Excellent verbal and written communication skills; must maintain a high level of professionalism at all times
• Ability to effectively coach
• Ability to efficiently multi-task
• Ability to carry out responsibilities in accordance with the organization's policies and applicable laws
Technical Skills
• Proficient in MS Excel, MS Word, general computer skills and smart devices.
Job experience
• One (1) year sales and/or marketing experience required.
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
