We are a growing, fast-paced finance team looking for a FP&A Analyst to join us on a permanent basis to support the business planning cycle and provide insightful analysis to the senior management team.

About Smart Communications

Smart Communications™ is the only independent company focused 100% on customer conversations for the enterprise, and the only cloud solution ranked as a Leader in Gartner’s Magic Quadrant for CCM. More than 350 global brands – many in the world’s most highly regulated industries – rely on Smart Communications to make multi-channel customer communications more meaningful, while also helping them simplify their processes and operate more efficiently. This is what it means to scale the conversation.  Smart Communications is headquartered in London and New York and serves its customers from offices located across North America, Europe, and Asia Pacific. The company offers a range of solutions including SmartCOMMTM, SmartDXTM, SmartCOMMTM for Salesforce, and SmartCaaSTM for Partners. 

Who are you?

You are a person who has previous experience in working within a fast- paced, B2B environment and is looking to add value to the business, both within the finance function and across the organisation. You will be comfortable dealing with ambiguity and changing priorities and be proactive in seeking to change and improve existing processes.

It is essential that you are experienced managing and analyzing financial data, including financial modelling. You will also be an excellent communicator who is comfortable articulating financial concepts to non-financial users. You will come in and immediately play an important role in the operational activities of the global business.

The responsibilities of the role include:

• Support the FP&A function and business planning cycle, owning relevant aspects of the annual budget, and modelling future forecast scenarios
• Analyzing financial data to support management reporting and FP&A activities
• Support system improvements and integrations to automate business processes
• Provide ad hoc analysis for the board and other internal and external stakeholders

Must have skills/experience:

• Excellent using Excel with previous experience of financial modelling
• Previous experience in working within a fast-paced, B2B environment
• Previous experience in an FP&A function (min. 3 years)
• Experience partnering with non-financial stakeholders desirable

We look for the following core competencies in everyone we hire at Smart Communications:

• Analytical Ability – effectiveness in analyzing situations and identifying key
• Planning and execution – monitoring progress, taking action when necessary to rectify situations / meet
• Proactive – taking responsibility for making things
• Social Magnetism – taking actions, that show awareness of one’s own impact on
• Teamwork – collaborating with and promoting collaboration between different parts of the business.
• Technical expertise – keeping up to date technically within one’s own functional
• Adaptability – stability of performance under uncertainty and
• Communication & influence – using appropriate interpersonal styles and methods of communication to influence others positively to obtain agreement between different interests.

We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive. All our packages include an annual bonus based on the Company’s performance, so we are all incentivised to over-achieve!

In addition to a friendly, flexible and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution, Cycle2Work and childcare vouchers, as well as 25 days’ holiday allowance.

So if we interest you, please let us know by applying for this position and tell us all about yourself.

Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity.