Accounts Payable Helpdesk Specialist with Italian Language (KONE BUSINESS SERVICES)

We are looking for a Accounts Payable Helpdesk specialist to join our international KBS team. You will be responsible for a range of activities designed to ensure efficient and accurate support in the accounts payable area. Your daily tasks will involve close collaboration with the invoice processing team, suppliers and business teams to facilitate the processing of invoices. The role builds strong foundations in finance and procurement processes, ERP systems, automation, and stakeholder management that are transferable across the organization.

Who we are looking for? 

• You will be joining our finance operations team in Bratislava. In this Accounts Payable (AP) role, you will be the first point of contact for vendors and internal colleagues regarding questions about invoices and payments. 

• You will work with modern helpdesk tools and systems, gaining hands‑on experience with automated invoice processing, ERP platforms, and helpdesk solutions used in an international environment. 

• This position is suitable for fresh graduates starting their finance career as well as experienced AP professionals who enjoy stakeholder interaction, structured processes, and technology‑enabled finance operations. 

• You have good attention to detail and enjoy structured, system‑driven work 

• You communicate clearly and professionally in Italian language - level B2 is required (additional languages are an advantage) 

• You have a service‑oriented mindset and enjoy helping others to resolve issues 

What you will do? 

• Support for AP queries from vendors and internal teams by answering calls and emails and maintain our business relationships – not a call center 

• Coordinate issue resolution with procurement, finance, and vendors using system‑based workflows 

• Support accurate and timely invoice processing in line with internal controls and SLAs 

• Maintain high quality of AP data across systems and ensure proper documentation 

• Contribute to process improvements, automation initiatives, and knowledge base updates 

Who will succeed in this role? 

•  You are proficient in English 

• You are a graduate with education in finance, economics, business or communication and you are eager to learn more about modern finance tools OR you already have experience in a finance or procurement support/helpdesk role 

• You are comfortable working with multiple systems, automation and digital tools – use our AI solution where it makes it easier for you 

How do we support your career? 

Many colleagues use the Accounts Payable Helpdesk as a starting point for broader finance careers, especially because of the strong systems, process and communication exposure. Depending on performance and interest, typical next steps include: 

•  Senior Accounts Payable Specialist (complex cases, mentoring, system expertise) 

• AP Subject Matter Expert (SME) or Key User for AP tools 

• Process, Automation, or Quality Specialist 

• Finance or Procurement operation roles 

The role builds strong foundations in finance and procurement processes, ERP systems, automation, and stakeholder management that are transferable across the organization. 

What we offer

At KONE, we are committed to creating a supportive and engaging workplace where you can thrive. Some of our benefits include:

• A competitive salary and an attractive yearly performance bonus

• Bravo award for outstanding performance

• Opportunities to grow and develop, with access to learning programs and support for language courses

• Sick days and extra vacation days to support your work-life balance

• Multisport card to support your fitness and well-being goals.

• Team events, fostering a sense of connection and collaboration.

• Hybrid work model offering flexibility in how and where you work.

We offer you the basic salary starting from 1.800 EUR/gross, but the final compensation will be agreed with regard to your experience.

If you’re looking for a finance role in Bratislava that combines learning, modern tools, and daily interaction with the business, we’d be happy to hear from you! Whether you’re just starting your career or already experienced in Accounts Payable. 

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/