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Accounts & Onboarding Account Manager – WB Client Services Desk (CSD)
🇸🇰Bratislava, Bratislava Region, Slovakia12 days ago
€21,216 – €21,216MidFull Time
Become a trusted expert for international corporate clients at ING
What if we told you that you could build deep expertise in one of the most critical banking domains - without grey suits, stiff conversations, or outdated ways of working?
At the WB Client Services Desk we are redefining how corporate banking support works.
We connect with international corporate clients daily, help them navigate complex processes, and make their banking experience seamless.
Our Accounts & Onboarding team is a key pillar of that journey.
Why this role matters
The Accounts & Onboarding team is responsible for managing the full lifecycle of corporate accounts for ING’s international clients. This includes everything from opening new accounts, guiding clients through onboarding, maintaining account accuracy, to handling account closures or complex events such as mergers.
In this role, candidates work at the crossroads of client interaction, regulatory requirements, and operational execution, ensuring that every corporate client has a smooth, compliant, and high‑quality experience.
What you will be doing
✔ Account Opening - You help clients open new accounts, coordinate required documentation, perform essential checks, and make sure accounts are properly activated. You collaborate with expert teams (Mandates, Channels, Cash Management) to complete the full setup.
✔ Account Closing - You guide clients and internal partners through the safe closure of accounts, ensure linked products are handled correctly, and manage confirmations and documentation.
✔ Account Modifications - You process client requests to update account details, link or delink account features, and apply or remove legal/account blocks.
✔ Mergers - You support clients undergoing structural changes by coordinating the transfer or closure of accounts, performing required checks, and ensuring clean execution in collaboration with relevant domains.
You’ll be part of a capability-focused team - meaning you will deepen your expertise in this domain, collaborate closely with other specialists, and still remain in direct communication with clients and stakeholders.
This job is for you if you want to:
What we are looking for
Where your journey leads
CSD offers a clear 4‑level career path - from Junior to Senior - with opportunities to:
We don’t just support development - we expect it.
Wage (gross)
From 1 768 EUR/month
*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component. We have various seniority levels open in WB Client Services Desk, so please apply!
We offer you a bunch of great benefits
Friendly working environment
WellbeING
YOU/family/friends time
Extra perks
