BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND® steel that inspire and protect everything from hospitals to bridges and stadiums.
The Opportunity
Join our Australian Steel Markets business in our BlueScope Steel Direct team as an Contact Centre Representative based in Port Kembla, NSW. This is a 12-month fixed-term opportunity with hybrid flexibility, where you'll work four days in the office and one day from home.
Working within a supportive and customer experience focused team. You'll gain invaluable exposure working across multiple business streams and stakeholders where you can grow your professional knowledge and experience with an iconic Australian company.
What Will You Do?
Utilising your knowledge and understanding of the building and construction industry, in conjunction with your awareness of steel products and installation methods, you'll be the first point of contact for consumers, trades and professionals. You will:
More About You
As a customer experience professional you will have a growth mindset, always looking to improve processes and experiences. Solution oriented, you will focus on finding answers and resolving problems, with a willingness to assist. You'll also bring:
What We Offer
Why BlueScope
As we’re creating strength for the future through our people, products and solutions, BlueScope gives you opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team. At BlueScope, you’ll:
At BlueScope, we offer work-life flexibility through our B-flex program. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.
Bring your energy and make your mark, as, together, we drive Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.”
Come and discover us at www.bluescope.com/auscareers
Join us, creating strength for the future.