

We're one of Australia's most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle charging networks, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruising.
That's why a career with us means creating the future you want, while helping the NRMA Group to keep moving Australia forward. Together, we can make a difference.
Become a part of NRMA as an Inbound Customer Sales Representative, where you'll be the first point of contact with prospective customers and existing members who want to purchase, enquire about, or amend their NRMA Roadside Assistance membership.
You will thrive by asking effective questions to identify customer needs and offer appropriate solutions that will add value to our members' lifestyles. You will seek to engage customers in conversation and create a memorable experience by connecting with members through positive energy, empathy, and a passion to help others.
Our contact centre is a great place to grow your knowledge and skills, which can help you expand your career further at the NRMA.
The Important Details!
What You’ll Bring
We are looking for people who are passionate about helping others and enjoy creating memorable experiences, who:
While previous contact centre experience is highly regarded, it is not essential – we will provide all the training and support you need to get started and thrive!
What’s in it for you?
We’re for inclusion, diversity and representing the members, guests, customers and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.
The Recruitment Process
Apply today and we will ask you to answer a couple of important screening questions to ensure this is the right role for you. If suitable you will be invited to complete an online assessment and then may be required to attend a virtual information session and an interview where you can learn more about the role and the NRMA.
If you require any adjustments during the recruitment process, please contact our Talent Acquisition Specialist as part of the information session.
All successful applicants will be subject to full ongoing Australian work rights and required to complete satisfactory pre-employment checks.
Apply now and help keep Australia moving - one call at a time! Visit our careers site to find out more!