VodafoneThree - Pre-Sales Operations Manager

Location: Any VodafoneThree Office Location + Location Independent Worker
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Monday to Friday



Location Independent Worker

As a Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
   

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.



Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).
   

What you’ll do

As our Presales Operations Senior Manager, you’ll play a central role in nurturing how our Presales teams thrive and deliver their best work. You’ll create clarity, bring people together, and help shape an environment where collaboration, consistency, and innovation can flourish. By strengthening processes, enhancing tools, and enabling meaningful insights, you’ll empower teams to deliver exceptional technical solutions and create a seamless experience for our customers.

• You’ll guide performance reporting and KPI tracking, turning data into thoughtful, actionable insights that support confident decision-making
• You’ll continuously enhance tools, systems, and workflows—creating smoother, more intuitive ways of working that align with Vodafone standards
• You’ll support strong and consistent bid governance, helping ensure quality, compliance, and a positive, reliable experience across opportunities
• You’ll champion onboarding and learning journeys, helping colleagues feel supported, confident, and set up for success
• You’ll care for documentation and knowledge sharing, ensuring information is clear, accessible, and empowering for everyone
• You’ll act as a trusted point of support during challenges, working collaboratively to resolve issues and keep stakeholders informed and reassured

Who you are

• You bring experience from presales, bid management, technical sales, or sales operations, with an appreciation for how teams collaborate to succeed
• You’re naturally organised and thoughtful, with a passion for improving processes in a way that supports people as well as outcomes
• You’re comfortable working with data and enjoy turning it into meaningful insights that guide positive change
• You build strong, trusting relationships and communicate with warmth and clarity across a wide range of stakeholders
• You’re skilled at bringing simplicity to complexity and creating approaches that are easy to follow and replicate
• You have experience with tools, reporting systems, or workflow platforms, and enjoy making them more user-friendly and effective
• You’re a collaborative partner who enjoys influencing and supporting others, even without formal authority
• You have a strong attention to detail and take pride in delivering work that is consistent, high-quality, and reliable
• You hold (or are working towards) a degree in Business Management, Computer Science, IT, or a related field—or bring equivalent experience
• You’ve worked in roles such as sales operations, presales operations, or programme management, and are familiar with governance, CRM tools, or resource planning systems

Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the ‘Offer an Interview’ scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.
  

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.



Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
   

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