Senior Operations Specialist (Carsharing Vehicles)

<gh-intro>
  <text>
We are looking for a hands-on and detail-oriented Senior Operations Specialist / Fleet Manager to join our carsharing team in Prague. You'll be at the heart of our Bolt Drive vertical, directly impacting how our carsharing fleet runs day-to-day and maintaining the highest level of quality for our customers.</text>

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<gh-about-us>
  <title>About us</title>
  <text>
With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
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<gh-role-detail>
  <title>About the role</title>
  <text>In this role, you will report to the country General Manager and work closely with local Operations, and HQ teams. Your work will be the engine of our growth, driving revenue by achieving critical operational milestones and reducing costs while maintaining a world-class fleet. </text>

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<gh-responsibilities>
  <title>Main tasks and responsibilities:</title>

  <bulletpoints>

• <point>Daily Fleet Operations: Ensure maximum fleet availability by proactively managing maintenance and minimizing downtime.</point>
• <point>Process Optimization: Streamline fleet operations by creating/updating processes to eliminate bottlenecks and accelerate tasks. Automate manual workflows using AI for optimized scheduling, reporting, and predictive maintenance.</point>
• <point>Cost Control: Manage all costs related to the fleet, including fuel, body repairs, parts, cleaning, insurance, and maintenance.</point>
• <point>Partner Relations: Build and grow relationships with independent repair shops, body shops, and other partners — negotiate pricing, push turnaround times, and hold quality standards.</point>
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<gh-requirements>
  <title>About you:</title>

  <bulletpoints>

• <point>You have 3+ years of hands-on experience keeping a fleet of vehicles running — whether at a carsharing or rental operator, a delivery or logistics company, a taxi fleet, or a busy repair shop. What matters is that you've owned uptime, costs, and repairs in the real world.</point>
• <point>You have a solid understanding or can fast learn about vehicle maintenance and repair processes, and you know the independent repair shop world — not just dealer networks.</point>
• <point>You are data-driven and tech-savvy, leveraging data, excel proficiency, and a drive to automate manual tasks with AI/workflows to innovate and build the future, not just report.</point>
• <point>You have excellent communication skills in English and Czech.</point>
• <point>You demonstrate high attention to detail and a disciplined approach to managing high-value assets.</point>
• <point>Nice to have: You've managed external partners or vendor networks before — holding them to SLAs, renegotiating when needed, and knowing how to make a process stick even when the people executing it don't report to you.</point>

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  <text>
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
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<gh-perks>
  <title>Why you’ll love it here:</title>

  <bulletpoints>

• <point>Play a direct role in shaping the future of mobility.</point>
• <point>Impact millions of customers and partners in 600+ cities across 50+ countries.</point>
• <point>Work in fast-moving autonomous teams with some of the smartest people in the world.</point>
• <point>Accelerate your professional growth with unique career opportunities.</point>
• <point>Get a rewarding salary and stock option package that lets you focus on doing your best work.</point>
• <point>Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.</point>
• <point>Take care of your physical and mental health with our wellness perks.</point>
    </bulletpoints>
    <text>*Some perks may differ depending on your location and role.</text>
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