Warehouse Team Supervisor

About Stitch Fix, Inc.

Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.

 

Our Team Supervisors lead large teams in one of four departments to achieve operational goals and have fun doing it. In this role, you will own daily planning and drive execution within your department while supporting company and building-wide initiatives. You will be an integral part of creating and nurturing our Stitch Fix culture -- promoting and living our values of Partnership, Integrity, Responsibility and Innovation every day. Most importantly, you are responsible for inspiring others to be their best selves while creating a fun, fulfilling, and safe place to work for everyone. 

We are looking for someone who is passionate about building an exceptional team of bright and kind employees who are motivated by challenge within your department. If you have a proven track record of directly managing, inspiring, and developing teams, then we would love to hear from you! 

You’re excited about this opportunity because you…

• Are a dynamic individual who will lead and develop a large team of hourly employees, both part time and full time, in achieving daily departmental goals while embodying our company culture.
• Onboard new members and provide on the job training and coaching to ensure their ongoing growth and development
• Your success in this role will be defined by your ability to build great partnerships, regularly provide and seek high quality feedback, and track daily performance data to identify trends and opportunities. You will be responsible for managing daily tasks that impact operational effectiveness, such as accurately reporting timesheets, hours worked, and attendance. 
• As a leader, you will model and champion innovation by encouraging your team to find ways to improve efficiency, ask client-centric questions, share learnings, and overcome challenges. 
• You will also be responsible for rolling out new processes and production changes to your team and providing high-quality feedback on their performance and impact

We’re excited about you because…

• Embody Stitch Fix’s values of Partnership, Integrity, Innovation, and Responsibility.
• Minimum of 4 years experience in a direct people leadership role where you lead and inspire people to do quality work on a daily basis. (Required) 
• Proficient in Microsoft Excel or Google Sheets, with the ability to create and maintain reports, analyze data (e.g., trends, productivity metrics), and use data to drive operational decisions. (Required)
• Ability to see the big picture and find ways to make an impact outside of your immediate team and department. 
• Must thrive in an environment where autonomy and responsibility are granted and are committed to providing the same for the teams you manage.
• Must be energized by being in the action and leading your team from the floor for 8 or more hours per day.
• Flexibility is important, as you should be available to address issues outside of standard business hours, and willing to work on nights or weekends as required.

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

We are an equal opportunity employer seeking individuals who value and will support a friendly, team-oriented and drug free workplace.  Applicants may be required to submit to a criminal background check and drug screen prior to commencing employment.

Compensation and Benefits

This role will receive a competitive salary and benefits. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, location, and performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.

Salary Range$55,000—$70,000 USD

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Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: https://stitchfix.com/careers/workforce-applicant-privacy-policy

Recruiting Fraud Alert: 

To all candidates: your personal information and online safety are top of mind for us.  At Stitch Fix, recruiters only direct candidates to apply through our official career pages at https://www.stitchfix.com/careers/jobs or https://web.fountain.com/c/stitch-fix.

Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email careers@stitchfix.com. 

You can read more about Recruiting Scam Awareness on our FAQ page here: https://support.stitchfix.com/hc/en-us/articles/1500007169402-Recruiting-Scam-Awareness